国际商务谈判英文版课件刘婷 ISBN9787566305107 PPTchapter9.ppt

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1、InternationalBusinessNegotiation1Chapter9SkillsofBodyLanguageinBusinessNegotiation2TeachingObjectivesAfterstudyingthismodule,youshouldbeabletoknow:1．Signalsofbodylanguageindifferentcultures2．Howtoreadandunderstandbodylanguage?3．Applicationofbodylanguageininternati

2、onalbusinessnegotiation3IntroductionofbodylanguageinbusinessnegotiationApplicationofthebodylanguageinnegotiation123ContentsBodylanguageindifferentcultures49.1IntroductionofbodylanguageinbusinessnegotiationSomestudiesshowthatupto90percentofcommunicationisnonverbal.

3、Thoughyoumightsayonething,yourbodymovementsmayindicatesomethingentirelydifferent.Alltypesoflanguagethattakeplacewithoutwordsaredefinedasnonverballanguage.Languagethatdoesn’tusewordstakesplaceallthetime.Whenweconversewithotherswecommunicatebymuchmorethanwords.59.1.

4、1ThedefinitionofbodylanguageandthenecessityandimportanceoflearningbodylanguageinnegotiationThedefinitionofbodylanguage“bodylanguage”.Itisanimportantmediathroughwhichpeoplecommunicatewitheachother.Itreferstothepatternsoffacialexpressionsandgesturesthatpeopleusetoex

5、presstheirfeelingsincommunication.6(2)ThenecessityandimportanceoflearningbodylanguageinnegotiationItisanextremelypowerfultoolwhichcanimproveourlifeinmanyways.Withpatience,persistence,andpracticewecanusenonverbalbehavioralpatternstomoreeasilydetecttruthandlies,proj

6、ectamoreconfident,powerfulpresence,persuade,influence,andsellbetter,putpeopleatease,createasenseoftrust,makefriends.Itisespeciallyimportantinbusinessnegotiations.79.1.2Typesofbodylanguage--Facialexpressions(1)Speakingeyes(2)Speakingbrows(3)Mouthexpressions89.1.3Li

7、mblanguages(1)Movementofupperlimbs(2)Movementsoflowerlimbs99．1．40therbehaviors(1)Messageconveyedbysmokingactions：(2)Messageconveyedthroughcoughs：109．1．40therbehaviors(1)Messageconveyedbysmokingactions：(2)Messageconveyedthroughcoughs：(3)Playingwithsomethingthatyouh

8、avebroughtwithyou：119.2Bodylanguageindifferentcultures9.2.1Distancebetweenpeopleconversing9.2.2Physicalappearanceandphysicalcontact9.2.3Eyecontact9.2.4F