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1、.word可编辑.投诉信日期Dearsir,(第一段)IamsorrytoinformyouthatIamunhappyabout__________________，soIregrettohavetocomplain_____________（提出投诉，表示遗憾）(第二段)Thereare________________(问题1)，______________(造成的影响)；___________________(问题2)，_________________(造成的影响)；（该段主要用于陈述不满的原因）。（第三段）Iwould
2、appreciateitverymuchifyourcompanycouldlookintothematterandarrangeforareplacementofthefaultygoodspromptly.SoIproposethatyou___________________________________________,Iamlookingforwardtoyourearliestreply.（该段主要提出补救的建议）SincerelyyoursXXX.专业.专注..word可编辑.常见词和关键词：latedelive
3、ry，cause，fulfillorder，oncheckingthegoodsreceive(当验货时)，Ifoundthat,sincethelatedeliveryhascauseddissatisfactionamongourcustomers,Iconsidering,discount,Isuggestthat,Iproposethat,recently,refuse,asyouknown,after-salesservice,breakdown,immediate,shipment,delay,.专业.专注..wor
4、d可编辑.道歉信日期Dearsir，（第一段）Thankyouforyourletterof______（时间）.Iamverysorrytohearaboutyourproblemswithmyfaulty.Ihadnoideathatyouwereinanywaydissatisfied.(感谢对方告知实情，并表示道歉)（第二段）Ifyouhadletmeknowearlier,Icouldhaveinvestigatedthisimmediately.Pleaseallowmetoexplainwhathappened._
5、_________________________________(解释原因)；————————————（提出解决方案）；ifyouexperienceanydifficulties,pleasecallmeorfaxmeatonceandIwilltakeimmediateaction.（该段用于解释原因并提出解决方案）（第三段）PleaseletmeapologizetoexpresshowsorryIam.Iwillmakeeffortstopreventarecurrence.(我们将尽力防止此事再次发生)Sincere
6、lyyours.专业.专注..word可编辑.XXX常见词和关键词：excellent,apologize感谢信日期DearSir,（第一段）IamwritingthislettertoexpressmygratitudeforyourwarmreceptionwhileI______________________。（告之感谢对方什么）（第二段）Yoursinceritywasmostimpressive.Withoutyourhelp,thingswouldnothavegonesosmoothly.___________;
7、_____________;______________(l列举对方如何帮助我们)。Itishardtoimaginewhatmylifehavebeenlikewithoutyourcareandhelp.（恭维对方，描述如何帮助我们）（第三段）Iamanticipatingfurthercooperation.Inreturnforyourhospitality,Iwouldliketoinviteyouto____________（邀请来做什么），Iamlookingforwardtoseeingyouagainattha
8、ttime.（对未来关系展望）Sincerelyyours.专业.专注..word可编辑.XXX常见词和关键词：hospitality，warmreception,heartfeltthanks,colleagues邀请函日期DearXXX，（第一段）Iamde
