酒店英文道歉信范本.doc

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1、酒店英文道歉信范本　　　　　　道歉言语行为在社会生活中是一种极为常见的言语行为，你了解酒店英文道歉信该怎么写吗?下面小编为大家带来一些酒店英文道歉信，希望对你有所帮助!酒店英文道歉信范文篇一November03,1999　　Mr.ShenNanPing　　Flat20F,Block1　　RobinsonHeights　　8RobinsonRoad　　HongKong　　DearMr.Shen　　WearesorrytolearnoftheunpleasantexperienceyouhadencounteredduringyourlaststaywithusonJun.1

2、3-15,1999asincorrectamountwaschargedontoyourVisaCardaccount,itshouldbeRMB6787insteadofRMB3887.42.　　Wehavemadeafullinvestigationintomatterandregrettosaythatitwasourstaffsmistake,therefore,weaskforyourkindunderstandingashumanerrorisboundtocreepinonoccasionandacceptourmostsincereapologiestoy

3、ouinthisrespect.　　Mr.Shen,attachediscopyofyourhotelbillandamendedVisaCardvoucherwithcorrectamount　　Indicatedforyourreferenceandperusal.Ifyouhaveanyqueries,pleasedonothesitatetocontact　　Us.　　Onceagain,ourmostsincereapologiesandwelookforwardtoopportunityofredeemingourselvestowelcomingyoubac

4、ktoChinaWorldHotelinnearfuture.　　Yoursincerely　　FrontOfficeManager.酒店英文道歉信范文篇二DearMs.Iwasaki,　　ThankyouforyourpositivecommentsregardingyourexperiencewhilestayingwiththeWestinShanghai.　　Attheoutset,pleaseacceptourmostsincereapologiesfortheinconveniencecaused.Kindlyrestassuresthatyourconcer

5、nhasbeenwelltakenandcommunicatedtoallconcernedforimmediateimprovement.Ms.Iwasaki,asweveconductedathoroughinvestigationaboutallpinpointedissuesyouboughtout.Pleaseallowustoexplaintheoutcomeforyourreference.　　Uponyourarrival,ouragentfailedtolocateyourreservation.Wesincerelyapologyasourassoci

6、ateobviouslymistakenlyimplementedthestandardcheckinginprocedure.ThereservationforyouandMs.HinakoMutoweremadeearlyNovember,andneverbeendeleted.WeunderstandthatyoumayrequestedtheKingSizeroombutactuallywecouldnotsatisfyyourrequest.酒店英文道歉信范文篇三Mr.Cheung,Thankyouagainforgivingusyourfeedbackfori

7、tisonlythroughsuchinputfromourvaluecustomersthatweareablecontinuouslyimproveourstandardsofservice.Wehopeyouwillindulgeusonthisoccasionandallowustoredeemourselvesbywelcomeyoubackinthenearfuture.　　MaytheyearoftheRabbitbringyoujoyandprosperity.　　YoursSincerely,　　Alfred