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1、........下面是一封咨询信的范例： To:LondonWoolenProducts From:AngelClothesStore AsweplanourFallinventory,weareagaininmarkettobuywoolens.Weareprincipallyinterestedinthetraditionalsweaterandwouldliketorequestasample. Pleasealsosendinformationonanyotherknitwearthatyourcompanyproducesandacurrentpric
2、elist. IfyouplantotakepartintheBeijingTradeFairattheendofthismonth,pleaseinformusofyourstandnumbersothatwecancontactyouatthattime.Pleasenoteournewaddressandtelephonenumber. Thankyouinadvanceforyourattention.Sincerely,Mary投诉信DearSir, Enclosedisonesampleoftheenvelopeswhichyourdeliverytr
3、uckleftinourofficeyesterday.Wewish,however,toexchangethemforthecorrectsize,orobtainarefund. WhenoursupplysecretaryselectedandpurchasedofficialenvelopesinyourstorelastweekonDecember12,sheaskedthatsizeLbesenttoouroffice.Thesizewereceivedissmall,andofcourseitdoesnotserveourneeds.Thesalesre
4、ceiptis#3968,datedDecember12,writtenbysalesclerk#189. PleasesendusthecorrectsizeLenvelopesinexactlythesamestyleandcolor,orifthisisnotavailablenow,cashrefundof$50.50.Thankyouverymuch.Sincerelyyours,Mary订购信.学习参考......... 订购信一般用于订购某种货物或机票、车票，属于事务信件。在书写订购信的时候，最重要的是要清新明白地说明所要订购的对象的数量、价格、规格等
5、等，如果是机票、车票等，则须说明出发地、目的地、出发时间等。此外，写明你自己的名字、地址、邮编，以及你期望的送货方式等也是非常重要的。要避免写冗长的句子，因为此类信函以传达信息为主，所以能让对方明白你的意图是最重要的。 下面是一封订购飞机票的信函： June13，2010DearSirorMadam， IamonanurgentmissionandwanttogettoHongKongassoonaspossible.PleasereserveformeaseatintheplaneleavingGuangzhouforHongKongat8a.m.tomorro
6、w.Aseatbythewindowintheeconomicsectionispreferred.IshallbeverygratefulifyouwoulddeliverthetickettoRoom418oftheBaiyunHotelwhereIamstaying. Ifthereisnoseatavailableat8a.m.tomorrow,pleaseinformmeassoonaspossible,sothatIcanchangeaflight. Thankyouverymuch!Yoursfaithfully, SteveBrown备忘录（mem
7、o） Date:(时间)November10,2009 TO:(收文人)KellyAnderson,PersonalDirector;JonathonFitzgerald,theTrainingManager From:(发文人)J.Hign,assistanttotheCustomerServiceDirector Subject:Reasonsofdecreasingsales （正文）July01,2007To:Mr.ABC,leaderofthesupplysectionFrom:XYZofthebiologicallaborat
