新编实用英语2第四版Unit Three section1 Communication by Phone.ppt

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1、Unit

2、ThreeCommunicationbyPhoneUnitGoals:WhatYouShouldLearntoDo1.Makeaphonecall2.Answerthephone3.Leaveandtakeamessage4.Passthemessagetothepersonbeingcalled5.Extendaphonecall6.Take/fillinamessageWhatYouShouldKnowAbout1.PhoneserviceintheUSA2.Benefitortroubleofcellphones3.

3、Businesstelephoneetiquetteforsuccess4.ThesubjunctivemoodContentsSectionⅤAppreciatingCultureTipsSectionⅣMaintainingaSharpEyeSectionⅠTalkingFacetoFaceSectionⅡBeingAllEarsSectionⅢTryingYourHandSectionⅠTalkingFacetoFaceImitatingMini-talksSpeakandReciteSpeakandPerformStudya

4、ndImitateImitateandPerformActingouttheTasksStudyingBusinessCardsFollowingSampleDialoguesPuttingLanguagetoUseSpeakandCompleteSpeakandCommunicateSpeakandTranslate1)Whoisspeaking,please?Leena:Isit223-5467?John:Yes.Whoisspeakingplease?Leena:ThisisLeenaKrieg.MayIspeaktoBill

5、Morgan?John:Oh,I’msorry.He’snotinatthemoment.2)MayIspeakto...?Joe:Hello.IsthistheChemistryDepartment?Secretary:Yes,itis.WhatcanIdoforyou?Joe:MayIspeaktoMr.Mifflin?Secretary:Holdon,please.SECTIONITalkingFacetoFaceImitatingMini-talksSpeakandRecite1Workinpairs.Lookatthepi

6、ctureandrecitethefollowingmini-talksforcommunicationbyphone.BackUnit

7、Three3)CanItakeamessage?Sam:Hello.ThisisSam.MayIspeaktoTerry?Lucy:I’msorry,butshe’snothererightnow.CanItakeamessage?Sam:Yes.Pleasetellhertocallmethiseveningat653-8923.Lucy:OK.I’lltellherassoonassheget

8、shome.4)Canyoutellmeyourhours?Receptionist:Hello,theArtMuseum.CanIhelpyou?Jake:Yes.Canyoutellme...er,whataretheopeninghours,please?Receptionist:Weopenatteninthemorningandcloseatfiveintheafternoon.Jake:Great.Thanksalot.5)IMusthaveDialedthewrongnumber.Tim:Hello.Jade:Hell

9、o.I’dliketospeaktoDr.Heckler.Tim:Nobodyherebythatname.Jade:I’msorry.Imusthavedialedthewrongnumber.WindowonKeyWordsBack接待员拨号SpeakandPerformActingouttheTasks2Workinpairsandactoutthetasksbyfollowingtheabovemini-talks.1Task:AskforthenumberoftheemploymentofficeinChicago.2Ta

10、sk:AsktospeaktoMr.Smith.3Task:Dialthewrongnumber.4Task:Offertotakeamessage5Task:Callthecitylibrarytofindouttheopening