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1、投诉信1.写作步骤2.常用句式3.模板学习目标层次分明，要点齐全，过渡自然，句式优美Para.1表明写信的目的，投诉的问题Para.2投诉的问题，事情的经过，产生的不良后果（一般过去时）Para.3解决方案，期望改善（一般将来时）*I'mwritingtomakeacomplainabout...*Iwouldliketodrawyourattentiontotheproblem...*Iwishtoexpressmydisappointmentabout...段首段尾*Iwouldliketogetthismattersetteledbytheendof...*Iwouldapp
2、reciateitmuchifyoucould...*Ihopeyouwouldgivedueattentiontothismatter.*Ibelieveyouwilltakemycomplaintsseriouslyand...*ThankyouforyourconsiderationandIwillbelookingforwardtoyourreply.Dear______,①Iam______（自我介绍）.②IfeelbadtotroubleyoubutIamafraidthatIhavetomakeacomplaintabout...③Thereasonformydiss
3、atisfactionis______（总体介绍）.④Inthefirstplace,______（抱怨的第一个方面）.⑤Inaddition,______（抱怨的第二个方面）.⑥Underthesecircumstances,Ifindit______（感觉）to______（抱怨的方面给你带来的后果）.⑦Iappreciateitverymuchifyoucould______（提出建议和请求）,preferably______（进一步的要求）,andIwouldliketohavethismattersettledby______（设定解决事情最后期限）.⑧Thankyouf
4、oryourconsiderationandIwillbelookingforwardtoyourreply.Yours,练习1假如你是李华,上周六，在一家西餐馆你和你朋友有一次不愉快的就餐经历。请给该餐馆的经理写一封投诉信，讲述所发生的事情。1、服务员忽视你的点单，等了很长时间才上菜2、菜不新鲜3、服务员态度粗鲁注意：1、投诉的内容至少要涉及两方面的问题。2、词数100左右；3、可适当增加细节，以使行文连贯。DearSir,MynameisLiHua.I'mwritingtomakeacomplainaboutyourrestaurantquestions.Thereasonfo
5、rmydissatisfactionistherudeserviceandbaddishes.Inthefirstplace,yourrestaurantwaiterignoredourorder.Wewereveryhungrythen.Afterwaitingforalongtime,wewereinformedthewaiterjustforgotourorder.Inaddition,thewaiterwasimpatientandrude.What'smore,thefishwasnotfreshatall.It'sreallyanunpleasantexperience
6、.Ihopeyouwillgivedueattentiontothismatter.Ithinkyoushouldgiveyourrestaurantwaiterssometrainingaboutetiquetteandprovidefresherfood.Thankyouforyourconsideration.Lookingforwardtoyourreply.Yours,LiHuaDearSir,MynameisLiHua,I'mwritingtotellsomethingaboutyourrestaurantquestions.LastSaturday,Iwasgoing
7、toyourrestaurantwithmyfriends.Weareveryhungry,butwhenweorder,yourrestaurantwaiterignoredus.Somyfriendwasveryangry.Besides,whenthewaitercome,myfriendaskherwhysheignoreourus,shewasveryrudetousandsaid"Don'tyouseemeIamverybusy".SoIdohopeyou
