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1、TENTHEDITIONOperationsManagementPROCESSESANDSUPPLYCHAINSLEEJ.KRAJEWSKIProfessorEmeritusatTheOhioStateUniversityandtheUniversityofNotreDameLARRYP.RITZMANProfessorEmeritusatTheOhioStateUniversityandBostonCollegeMANOJK.MALHOTRAUniversityofSouthCarolinaBostonColumbusIndianapolisNewYorkSanFranciscoUpp

2、erSaddleRiverAmsterdamCapeTownDubaiLondonMadridMilanMunichParisMontrealTorontoDelhiMexicoCitySaoPauloSydneyHongKongSeoulSingaporeTaipeiTokyoEditorialDirector:SallyYaganManager,VisualResearch:KarenSanatarEditorinChief:DonnaBattistaPhotoResearcher:PreMediaGlobalSeniorAcquisitionsEditor:ChuckSynovec

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