[AAA]criteria_for_performance_excellence_2009-2010.pdf

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1、2009–2010BaldrigeNationalQualityProgramCriteriaforPerformanceExcellenceTheCriteriaforPerformanceExcellenceisinthepublicdomainandnotsubjecttocopyrightintheUnitedStates.Therefore,permissiontoreprintorcopyfromthisdocumentisnotrequired.However,whenreproducinganymaterialfromit,pleaseacknowledgethesource

2、andyear:2009-2010CriteriaforPerformanceExcellence,theBaldrigeNationalQualityProgramattheNationalInstituteofStandardsandTechnologyinGaithersburg,MD.ThemalcolmBaldrigeNaTioNalQualiTyawardTheBaldrigeNaTioNalQualiTyProgramaNdiTsimPacTsAPublic-PrivatePartnershipTheboardevaluatesallaspectsoftheProgram,in

3、cludingtheadequacyoftheCriteriaandprocessesfordetermin-TheMalcolmBaldrigeNationalQualityAwardwascreatedbyPublicLaw100-107andsignedintolawonAugust20,1987.Buildingactivepartnershipsintheprivatesector—andingAwardrecipients.Animportantpartoftheboard’sPublicLaw100-107ledtothecreationofanewpublic-private

4、partnership.PrincipalsupportfortheProgramcomesfromtheamongtheprivatesectorandalllevelsofgovernment—isresponsibilityistoassesshowwelltheProgramisservingFoundationfortheMalcolmBaldrigeNationalQualityAward,establishedin1988.fundamentaltothesuccessoftheBaldrigeNationalQualitythenationalinterestand,asne

5、eded,recommendchangesPrograminimprovingnationalcompetitiveness.Private-TheAwardisnamedforMalcolmBaldrige,whoservedasSecretaryofCommercefrom1981untilhisdeathin1987.HisandimprovementstotheSecretaryofCommerceandtosectorsupportfortheProgramintheformoffunds,managerialexcellencecontributedtolong-termimpr

6、ovementintheefficiencyandeffectivenessofgovernment.theDirectorofNIST.volunteerefforts,andparticipationininformationtransfercontinuestogrow.BoardofExaminersOnAugust20,1987,PresidentRonaldW.Reagansigned•Therearemorethan40activestateandlocalqualityToensurethecontinuedgrowthandsuccessoftheseTheBoardofE

7、xaminersevaluatesAwardapplicationsandthe“MalcolmBaldrigeNationalQualityImprovementawardprogramsbasedinstatesthroughoutthecountry.partnerships,eachofthefollowingorganizationsplaysanpreparesfeedbackreports.Th