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1、英文实习报告 ItisinJINXIUtravelagencythatIhavemyaresixdepartmentsandIwasintwodepartments:treatmemtdepartmentandticketdepartment.Myjobisreceivingguestsintheofficeandorderingplaneticketforcostomers,andsometimesIalsoansweredthephone,helpingvisitorsunderstandtravelingrouteoftravelagen
2、cyortakingticketsforthem.Becausetourismisaserviceindustry,soIwanttolearnhowtoxxmunicatewithdifferentPeopleandlearnsomebusinessabouttravelpayattentiontoothers'everyactionandeverymovement,mustlearntheskillwhichconverseswiththevisitor.ThisisIlearnsthemostusefulexperienceinthetra
3、velagency.Throughthisexperience,Ireceivedsomeknowledgewemustunderstandfirstasfollows,First,Ioughttokownthetravelingplace’sinsideandoutsidetrafficandtheenvironmentprotection.Second,thetravelagency’sserviceregulationsandmanagementtips.Third,thetravelagency’snatureandmanagementb
4、usinessandmanagementmodel.Travelagencyistheprofessoinalorganazationwhichprovidestravelingserviceforpeople.Sincetheprofessioalnature,thetourismistheserviceindustry.Itprovidesmeal,hotel,routeetcservice.Serviceatitudeisveryimportantintourism.Yououghttosmiletoeverypersoninorderto
5、makethemfindingyouarefriendly.AndImuststrivefortheopportunity.Regardingthispoint,Ihavethedepthexperience.Becauseisanintern,thereforethexxpanycannotinvesttoomanyresourcestoyou.Thexxpanythoughtthepracticebornswithisthepracticefinishedmustreturntotheschooltostudy,futurenotnecess
6、arilywillbeableinthepracticeunitpractisedtheunittoarrangetheworkforyou,couldnotspeciallyteachyoumorethings.AfterIenteredxxpanyperiodoftime,Irealizethisquestion.Howthensolvesthisproblem?WheneverafterIxxpletetheworktask,Iallcanhelpotherstafftohandlesometrivialmattersonowninitia
7、tive.Forexample:Printing,typing,scheduling.Thisprocedureadvantageisobtainsoutsideotherstaffs'favorableimpressions,theyinunconsciouslycenteralreadyreliedonyou,somematterswereusedtoityoutodo.Thus,Ihavetheopportunitytoaskforadviceotherstaffs,learnsmoreknowledge,obtainsmoreexperi
8、ences.Inaddition,Imustworkhardandserious.Ifoundeverythingisnoteasy.I
