欢迎来到天天文库
浏览记录
ID:46819035
大小:72.50 KB
页数:3页
时间:2019-11-28
《英语寻找决策人话术》由会员上传分享,免费在线阅读,更多相关内容在工程资料-天天文库。
1、开场——寻找决策人坐席:Goodmorning/goodafternoon,MayIspeaktoMr/MissChen?早上好/T午好,请问陈先生/小姐在吗?客户:Whoisspeaking?您是哪里?坐席:IamcallingonbehalfoftheMeorientCommerceexhibitioncompany,WearerunningaspecialofferonChinaFairJorden,ChinaFairJordanisthelargestChineseproductstradeshowinMiddleEastheldyearlyin
2、Jordansince2004.1believeMr/MissChenwouldlovetoknowthedetails,mayIspeaktohim/her?我是米奥兰特国际商务会展公司打来的,我们在约旦中国商品展有些优惠信息要传达给您,约旦中国商品展从2004年开始,已经是中东最大的中国商品展,我相信陈先生/小姐会想了解详情的,我能和他谈话吗?情况1.客户:ok,waitamoment.好的,稍等坐席:thanks・情况2.客户:heisnothere.他不在坐席:MayIhavehis/hermobilephonenumber?您能告诉我他手机号码
3、吗?客八:sorryIcan'ttellyou.不好意思不能告诉你坐席:that'sfine,Iwillcallbacklater,sorrytodisturbyou.好吧,我晚点打来,打扰To情况3.客户:heisnothere.他不在坐席:MayIhavehis/hermobilephonenumber?您能告诉我他手机号码吗?客户:OK,0571-88888888坐席:()571・8888888&isitright?对吗?客户:correct.正确坐席:thankyousomuch,haveaniceday.十分感谢您,祝你生活愉快!情况4.客户:
4、really?Iam1aminchargeofinternationaltrade,pleasetellmethedetail.真的吗?我就是负责外贸的,能告诉我详情吗?坐席:找WINSON其他语句Youmusthavethewrongnumbe匚你一左打错电话f。Oh,Emsorry.噢,对不起。IsLiYingin?李英在家吗?Wrongnumber.打错电话了°Isn'tthistheNanjingUniversity?请问是南京大学吗?No.It'snot.不是。Oh.Emsorry.噢,对不起。MayIpleasespeaktoLingLing
5、?我可以和玲玲讲话吗?Thereisnooneherebythatname.这里没冇玲玲这个人。Isthisfivc-two-oncdoubleeightsix-four?这里是521-8864吗?No.Thisisfive-two-onedoubleeightthree-five.4s,这里是521-88350Oh.I'msorry.噢,对不起。Thafsallright.没关系。Areyousureyouaredialingtherightnumber?你确定你打的号码是对的吗?Whatnumberarcyoutryingtodial?你要的电话是什
6、么号码?Noonelivesherebythatname.这里没有人叫那个名字。I'msorry.Idialedthewrongnumber.対不起,我打错电话了。MayIaskwho'scalling?请问你是谁?MynameisLi.我姓李。Youmightwanttoknowmoreaboutit.我想你肯定想多了解点吧。MayIaskwhoIamtalkingto?请问你是谁?Maybeyoureadouradsinthenewspaper.也许你在报纸上看过我们的广告。MaybeyousawourcommercialsonTV.也许你在电视上看
7、过我们的广告。Letmegiveyoumoredetnil.让我来详细说明。Iwouldliketotellyoumoreaboutit.我很乐意向你说得更详细一点。Lu,weareverypleasedtobeabletoofferthisexpotoyou.陆先生,我们很高兴能提供这个展会给您。Wouldyoupleaserepeatyourofferagain?能否再说一遍您的优惠?Oh.Youroffersoundsinteresting.哦,您所给的优惠听起来蛮吸引人的。Iamsureyouwouldliketoknowmoreaboutit.
8、我相信您一定想知道详情。Iamsony.Iamnotfreerightnow.对
此文档下载收益归作者所有