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1、Chapter12-ProjectQualityPlanningandProjectKickoff1. W.EdwardsDemingassertedthatmanagersneedtounderstandbothserialvariationandsequentialvariationandthenworktoreduceboth. a. True b. FalseANSWER: FalseDIFFICULTY: ModerateLEARNING OBJECTIVES: CTPM.KLOP.19.12.
2、05-DescribethemajorcontributionstocontemporaryprojectqualitymadebyeachofthequalitygurusandbyTQM,ISO,andSixSigma.KEYWORDS: Bloom's:AnalysisNOTES: CompletionTime:5Minutes2. W.EdwardsDemingarguedthatmanagersmustunderstandcauseandeffectrelationshipstopredictfu
3、turebehavior. a. True b. FalseANSWER: TrueDIFFICULTY: EasyLEARNING OBJECTIVES: CTPM.KLOP.19.12.05-DescribethemajorcontributionstocontemporaryprojectqualitymadebyeachofthequalitygurusandbyTQM,ISO,andSixSigma.KEYWORDS: Bloom's:KnowledgeNOTES: CompletionTi
4、me:3Minutes3. JosephJuraniscreditedfordevelopingtheQualityTrilogythatincludesqualityplanning,qualitycontrol,andqualityimprovement. a. True b. FalseANSWER: TrueDIFFICULTY: EasyLEARNING OBJECTIVES: CTPM.KLOP.19.12.05-Describethemajorcontributionstocontempor
5、aryprojectqualitymadebyeachofthequalitygurusandbyTQM,ISO,andSixSigma.KEYWORDS: Bloom's:KnowledgeNOTES: CompletionTime:3Minutes4. Crosby,awellknownqualitymanagementthoughtleader,assertsthatqualityismeetingrequirements,notexceedingthem. a. True b. FalseANSWE
6、R: TrueDIFFICULTY: EasyLEARNING OBJECTIVES: CTPM.KLOP.19.12.05-DescribethemajorcontributionstocontemporaryprojectqualitymadebyeachofthequalitygurusandbyTQM,ISO,andSixSigma.KEYWORDS: Bloom's:KnowledgeNOTES: CompletionTime:3Minutes5. TheInternationalOrgan
7、izationforStandardization(ISO) developedaqualitymanagementstandardthatnowencompassessevenqualitymanagementareasincludingleadership,operations,andimprovement. a. TrueCopyrightCengageLearning.PoweredbyCognero.Page 13Chapter12-ProjectQualityPlanningandProjectKi
8、ckoff b. FalseANSWER: TrueDIFFICULTY: ModerateLEARNING OBJECTIVES: CTPM.KLOP.19.12.05-DescribethemajorcontributionstocontemporaryprojectqualitymadebyeachofthequalitygurusandbyTQM,ISO,andSixSi
