酒店英语基础词汇

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1、酒店英语基础词汇饭店英语基本词汇management经营、管理rackrate市价packagerate包价grouprate团队价cashier'sdesk兑换处check-outtime退房时间voucher证件pricelist价目表check,cheque支票sign（动）签字form表格reservation预订receptiondesk接待处houseuse酒店使用executivefloor彳亍政楼层tip小费reservationdesk预订处luggageoffice行李房spare（形）多余的postpone（动）延期cance

2、l（动）取消traveler?scheque旅行支票pay（动）付款fill（动）填写administration管理、经营note纸币registrationdesk入宿登记处lobby大堂luggagerack行李架visitcard名片identificationcard身份证rateofexchange兑换率conversionrate换算率charge（动）收费bill账单changemoney换钱procedure手续、程序upgrade升级informationdesk问询处luggagelabel行李标签overbooking超额订

3、房reasonable（形）合理的cash（动）兑换keep（动）保留、保存bankdra.ft汇票accept（动）接受procedurefee手续费fillintheform填表■电话服务operator电话员housephone内部电话specialline专线dialanumber拨号码holdtheline别挂电话ca.n，tputsomebodythrough接不通ordinarytelegram普通电话Wake-upcallservice叫醒服务Switchboard总机Areacode区号Extention分机receiver听筒c

4、ityphone城市电话telephonenumber电话号码replacethephone挂上电话Line,please.请接外线。sendatelegram（cable）发电报longdistance长途电话telephonedirectory电话簿callsomebodyup打电话给某人can，thearsomebody听不见can，tgetthrough打不通inlandtelegram国内电报ordinarymail平信Theconnectionisbad・听不清。expresstelegram加快电报registeredfee挂号邮资p

5、ostcard明信片■客房设备、用品escalator自动楼梯bookshelf书架cabinet橱柜switch开关curtain窗帘wastebasket字纸篓nighttable床头柜hanger挂钩plug插头drawer抽屉secondfloor（英）三楼，（美）二楼cushion靠垫，垫子socket插座，插口sittingroom起居室voltage电压teatable茶儿bedclothes床上用晶Sheet床单Pillow枕头Laundry洗衣袋Wall墙Window窗户Mirror镜了Bathrobe浴衣Carpet地毯Blan

6、ket毛毯quilt被了mattress床垫thermos热水瓶transformer变压器■餐饮用语：Alacarte零点buffet自助餐icecubes冰块draughtbeer扎啤cigarette香烟menu菜单servicestation服务台、准备台toothpick牙签tablecloth桌布ashtray烟缸corkscrew开塞钻softdrinks软饮料winebasket葡萄酒篮spoon勺子knife刀plate盘bowl碗banquet宴会sideboard餐具柜roomservice客房服务tray托盘setmenu套

7、餐todressthetable摆台setup布置pot壶glass杯chopsticks筷了abalone鲍鱼seacucumber海参mushroom蘑菇beancurd豆腐turtle甲鱼■销售英语Representative彳弋表Decision决定Modifications变动Confirm确认Objectives目标Appointment约会Attitude态度Customerrelations客户关系Product产品Promotion提升、促销活动Attractive吸引人的Feature特征、特色Competition竞争Bene

8、fits收益Profit利润Image形象Suitable合适的Responsible负责Location位置Estima