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ID:44814825
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页数:22页
时间:2019-10-29
《各种英语等级考试——信件类作文范文》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、投诉信1 结构要点投诉信是对产品或服务表示不满的信件,一般分三个部分: 1.提出投诉内容; 2.说明具体情况; 3.提出解决办法。 Supposeyouboughtawoolenscarf(围巾)bymailorderbutlaterfoundaholeinit.Writealetterofcomplainttodescribethatmatterandrequiresettlement.Donotsignyourownnameattheendofyourletter,using“LiMing”instead. Towhomitmayconcern,
2、ThewoolenscarfIboughtbymailorderfromyourcompanyarrivedontimethedaybeforeyesterday.ButwhenIcheckedit,Ifoundaholeinthemiddle.IwasastonishedbecausetheholewasobviousandIdidnotthinkyoushouldneglectthisdeficiencywhenyoudeliveredit.Ihavedialedyourservicenumberforseveraltimesanditwasalwaysbusy
3、. Nowthisproblemkeepsworryingme.Canyouchangeanewoneformeassoonaspossible?HowshallIsendthisscarfbacktoyou?Thanksforyourconsideration. Iamlookingforwardtoyourearlyreply. Yoursfaithfully, LiMing 投诉信2 语言注意点投诉信应重点表明投诉的原因,叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达自己的不满时,语言要把握分寸,不失风度。 Writealetter
4、tocomplainaboutanunhappyexperienceinabout100wordstodescribethematterandaskforthemistaketobecorrected.Donotsignyourownnameattheendofyourletter,using“LiMing”instead. DearSir, Iamwritingtoyouaboutamostunhappyexperience.LastTuesdaymorning,wetookalongroutebusofyourcompanyfromDukoutoLijia
5、ng.ThebuswasscheduledtoarriveinLijiangat7o’clockintheevening,butitstoppedmidwayatfourp.m.formechanicalproblems.Thedriverandtheticketsellercouldneithersolvetheproblembythemselvesnorseekhelpfromothers. Wherewestoppedwasnowherenearavillage.Upuntil8o’clock,anotherbusfinallycarriedustoasha
6、bbyruralmotel.Wehadtopayforouraccommodation.Theroomwastoosmallandthequiltwassodirty.Tooursurprise,whenwejustmanagedtosleepataround2a.m.,thedrivercametowakeusup—thebushadbeenfixed! Isuggestthatyoulookintothismatterimmediatelyanddealwithitquicklyandproperly. Lookingforwardtoyourreply.
7、 Yours, LiMing 建议信1 结构要点建议信是建议收信人采取某种行动的信件,一般分为三个部分: 1.说明建议的内容; 2.提出建议的原因; 3.指出采纳建议的益处。 SupposetwoofyourfriendsaregoingtomakeatriptoHangzhou.Writealetterinabout100wordstomakeasuggestiontothem.Donotsignyournameattheendoftheletter,using“LiMing”instead. DearLinlinandXiaochun, W
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