检查团队预订单

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1、检查团队预订单1•Checkgroupresume.检查团队预订单。RoomcontrollershouldberesponsibleforGroupcheck-ins/check-outsaswellasrelatedactivitiessuchasroomassignmentsforgroupandpreparationofkeyfolders-客房协调员全权负责团队的入住和退房，及团队房间的分配和钥匙的准备。2・Preparation.准备。Onedaybefore,Roomcontrollermustreadlhegroupre

2、sumecarefullyandassignroomsforgroup,trytoassignroomsonthesamefloororclosely.Andifnoenoughvacantroomsareavailable,theRoomsControllermustassigndueoutroomswithtime,andmonitortheon-daysituationclosely.提前--天客房协调员必须详细阅读凶队资料，并根据具体要求安排房间，尽可能安排在同一层或和近楼层。如没有足够的空房，客房协调员可根据预离房的结帐时间女

3、排房间，并在当夭核实房间状态。Printoutregistrationcards,preparekeyenvelopandgroupcheckinform.Thisisalsodoneadayinadvance・EachenvelopeistobewrittenwiththeGroupCode,thedeparturedate,androomnumber(wherepossible).打印背记卡，准备团队欢迎信封和团队信息表格。需要提前一天准备。每个信封上要写团队代号，离店日期，房间号码。Followingthegroupresume,

4、theGroupCheckinformmustbefilledwiththefollowing:-Groupname&hotelgroupcode-Companyname-Arrival/departuredate&time-Totalno.ofroomsandpax-No.ofcomplimentaryrooms-Mealtypeandvenue-BillinginstructionsandpaymentstatusTosavegroupcheckintime.提前安排房间以节省团队入住时间。Wellpreparationisthef

5、irststepofexpresscheckin.良好的准备工作是快速登记的前IfsomegrouphasspecialrequestorallthegroupmembersareVIPguests,hotelcanofferonbuscheckinservice・如果团队育特殊要求或贵宾I才I,酒店可以提供在车上办理入住手续的服务。3・Roomassignment.房间安排。4・Confirmarrivaldetailswithsalesgroupcoordinatoronedaybefore・打销住部团队协调员提前一天确认团队到达信

6、息。5・Preparetheroomkeysonthegrouparrivaldayafterdoubleconfirmwithsalesgroupcoordinator・在当天团队到达z前再次确认抵根据团队资料，填写入住信息表：团队名称或酒店内使用的因队代号；公司的名称;抵店和离店的日期时间；总房间数和人数；免费房的数量；就餐种类和地点；帐ri说明和付款状态。Doublecheckroomassignment,ensureroomarearrangedaccordingtogroupresume.检查房间安排，确保按照团队资料耍求安排

7、房间。RoomcontrollershouldconfirmwithSalesgroupcoordinatoraboutgrouparrivaldetailsonedaybefore・客房协调员在团队到达前一夭与销售部团队协调员确认团队到达信息。Ensureroomarrangedaccordingtothegroupresume・Makethekeysandputthekeyintokeyenvelopwithclearlyguestnameandroomnumber.(Ifapplicable)店信息并准备房卡。6・Confirmw

8、ithconciergeregardingthecararrangement.确认车辆安排。确保按照团队预订单排房，并将做好的房卡放入写有淸晰的客人姓名和房间的团队欢迎信封内。（如果适用）Doublecon