外教社商贸英语Unit 2 a new customer

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2、tsmicrophone麦克风WesternmusicalinstrumentsFourtypesofwesternmusicalinstrumentsWindinstruments管乐器Stringedinstruments弦乐器Percussioninstruments打击乐器Keyboardinstruments键盘乐器Westernmusicalinstrumentsorchestra管弦乐团Westernmusicalinstrumentssymphony交响乐团FamousmusicianstheBeatles甲壳虫乐队FamousmusiciansMichaelJac

3、ksonFamousmusicianstheCarpenters卡朋特兄妹FamousmusiciansCelineDionSpeakingIntroduceyourfavoritesingerandyourfavoritesong(s).MusictimeEnjoytheMVandlearnthesong.Yesterdayoncemore昨日重现Telephoning--Goodmorning.RUJYAdvertising.--Goodmorning,thisisDonBradley.CanItalktoPhilWatson,please?--Whatcompanyareyo

4、ufromplease?--BiburySystems.--I’llputyouthrough.Video1TelephoningGoodmorning.BiburySystems.HowcanIhelpyou?Hello.MynameisSakai.IwouldliketospeaktoMr.Harris,please.Pleaseholdtheline,Mr.Sakai.I’llputyouthrough.Video2Task11.Pairwork.Workinpairs,practicingmakingatelephonecallbasedonthefollowingtwos

5、ituations.Oneisareceptionist,andtheotherisacustomer.1)Thepersonyouwanttospeaktoisin.Thereceptionistputsyouthrough.2)Thepersonyouwanttospeaktoisnotin.Thereceptionistofferstotakeamessage.TelephoningHello,Mr.Smith’soffice.Hello,mynameisEdwardGreenfromBiburySystems.Irangearlier.Iwouldliketospeakto

6、Mr.Smith,please.I’mafraidMr.Smithisn’tintheofficeatthemoment.CanIaskwhatitisabout?Video3I’msorry,butMr.Smithisn’tavailable.I’mafraidMr.Smithisinameeting.I’mafraidPhil’snotintheofficeatthemoment.CanItakeamessage?EnquiringEx.2ThomannCallCentre,GarySirenspeaking.WhatcanIdoforyou?I’dliketoenquirea

7、boutthelatestofferof…Canyouputmethroughtothesalesdepartment,please?Who’scallingplease?ThisisBillinBrighton.I’msorry,butMr.Thomannisn’tavailableatthemoment.CanItakeamessage?Oh,yes,please….I’llletMr.Thomannknowandhe’llgetbacktoyouonthat.A