2019 年全国职业院校技能大赛导游服务赛项(高职组)导游英语口语测试题库

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1、导游英语口语测试题库Dialogue1Asalocalguide,youarepickingupagroupfromtheUKledbyMr.Grantattheairport.Youareholdingawelcomesignwith“Grant”andyourcompany’snameonit.Yourdialoguewillincludethefollowingpoints:A.Greetings.B.AskifthegroupisledbyMr.Grant.C.Makeabriefintroductiontoyou

2、rselfandyourcompany.D.Inquiredetailsconcerned.Dialogue2Performasthetourguidetogetalastminutenoticeof“changeofplan”whichrequiresyoutorushtotheairporttomeetatourgroup.Thetouristshavebeenwaitingforalongtimewhenyougetthereandtheyarefullofgrumbles.Pleasemakeadialoguewi

3、ththemtodealwiththecomplaints.Yourdialoguewillincludethefollowingpoints:A.Makeanapology.B.Explainthereasonsforbeinglate.C.Givesomesolutions.Dialogue3Performasalocalguide.Beforeyoureceivethegroup,youcallHiltonHoteltochangeyourreservationforthegroup.Butthereisnoroom

4、available.Makeadialoguewiththereceptionist.Yourdialoguewillincludethefollowingpoints:A.Introduceyourselfandyourgroup.B.Tellthereceptionistthatyouneedonemoredoubleroomfortwonewcomers.C.Askthereceptionistwhethertheroomisavailable.D.Discusswiththereceptionistfortheso

5、lutions.Dialogue4Supposeyouareatourguide,afteridentifyingyourgroup,youfindthataguestlostonepieceofhisluggageandlooksveryanxious.Youtrytohelphimgetitback.Yourdialoguewiththeguestwillincludethefollowingpoints:A.Soothetheguest.B.Askforthedetailsabouttheluggage:size,c

6、olor,material,etc..C.Contacttheconcerneddepartmentoftheairport.Dialogue5Actasalocalguide.Now,youaretakingTom,anindividualguestfromtheairporttothehotel.Youaretalkingwithhimwhenthecoachisabouttostart.Yourdialoguewillincludethefollowingpoints:A.Introduceyourself,your

7、travelagencyandthedriver.B.Giveabriefintroductiontothecityandthehotel.C.Answersomequestionsaskedbytheguest.Dialogue6Actasatourleader.YouaretakingfifteentouriststoSanFranciscoattheairport.Theflighthasbeendelayedduetoenginetrouble.Youcontacttheclerkoftheairlinecount

8、erwiththefollowingpoints:A.Telltheclerkwhoyouareandyourgroupnumber.B.Askifnewdeparturetimeavailableandwhat’sthenewcheck-intime.C.Telltheclerkthatthegrou