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1、“GembaKaizen”CONTINUOUSIMPROVEMENTATWORK1.0Introduction:ThemeaningofKaizenisContinuousimprovement.Itimpliesimprovementthatinvolveseveryone,andentailslittleornoexpense.ItisgenerallyacceptedinJapanasawayoflife,andmanyJapanesepeoplearenotevenawarethattheypo
2、ssessit!Whenappliedtotheworkplace(gemba)itisreferredtoasGembaKaizen.Kaizenmaintainsthatwhateveryouaredoing,youcandobetter,andafterthat,whateveryouaredoing,youcandobetter.FewactivitiesinKaizenrequireapprovalfromseniormanagement.Theyinvolveattentiontodetai
3、lsandcommonsense.Butputtogether,theymakebigdifferencesincompanies.Kaizenisawayoflife,aspirit,anattitude.WithKaizeninplace,peoplenotonlydotheirjobs,butalsolearnwaysofimprovingit.Ingemba,eachprocessshouldbetreatedasasuppliertothenext,andacustomertotheprece
4、dingprocess.2.0TermsofReference:AQL–AcceptableQualityLevelAprocess:anystepofactivitiesinaspecificareaofgembathatinvolvestheusageofthefiveMsofmanagement.AskWhy(5times)Gembutsu–tangibleobjectsingembae.g.pieces,rejects,machines,partsetc.QCD–Quality,CostandD
5、eliveryFiveMs–Manpower,Machines,Materials,MethodsandMeasurements.FiveSs–Seiri,Seiton,Seiso,Seiketsuandshitsuke.(sort,straighten,scrub,systematizeandstandardize)Jidhoka–autonomationJIT(Just–In–Time)AsystemforbringingabouttheoptimumQCDaftereliminatingwaste
6、anddeliveringproductsorservicesintimeaspercustomerrequirement.Muda-WasteJishuKanri–autonomousmanagementwhereworkersgetinvolvedinkaizenactivitiesasaresultofguidancefromthelinesupervisor.TQM–TotalQualityManagementTermsofReferenceCont’d:Mura–meansirregular:
7、averycommontypeofwastebecausethingsarenothappeningastheyshoulde.g.avibratingmachine,aslowmiddleoperatorinachainetcApathy–adevil-may-careattitudeusuallyexhibitedbydisgruntledorde-motivatedshopfloorworkers.Customer:Firstmeaning:“THECUSTOMERISTHENEXTPROCESS
8、”SecondMeaning:Thecompany’sclients.3.0MAJORKAIZENCONCEPTS:KaizenandManagementProcessversusResultFollowingthePDCAandSDCAcycles.PuttingqualityfirstSpeakingwithDataThenextprocessistheCustomer3.1KAIZENANDMANAGEMENTIntheconcept
