实用外事接待英语口语lesson4MakeTelephoneCalls

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1、Lesson4MakeTelephoneCallsSpokenEnglishofForeignAffairsObjectives:Knowtheetiquetteofcallingorreceivingacallfromtheforeignguest;Learnwhattopreparebeforemakingthecallandtheproceduresofmakingacall;Usetheexpressionsofstartingacall,introducingyourself,reachingthepersonyouwanttotalkto,statingyourpurpo

2、seofcalling,leavingandtakingamessage,askingforrepetitionandclosingthecall.Discuss:HowdoyoumakeaphonecallinEnglish?Warm-upActivities:Workinpairs.Therearetwelvetelephonetips.Choosethecorrectwordsfromthelisttofillintheblanks.interruptingpretendclearlydistractionsargueschedulemisunderstoodlengthyhea

3、rdocumentspoliteadvanceKnowthepurposeofyourcallin.Makesureyouhavealltheyou’llneedbeforeyoudial.aspecifictimeforcalls.Getridofall:turnofftheradio,television,etc.Listencarefullyandconfirmthatyouhaveunderstoodeachpoint.Don’tyouhaveunderstoodwhenyouhaven’t.Letothersspeakandtrytoavoid.Speakslowlyand,

4、trytoavoidspeakingwithastrongaccent.Warm-upActivities:Workinpairs.Therearetwelvetelephonetips.Choosethecorrectwordsfromthelisttofillintheblanks.interruptingpretendclearlydistractionsargueschedulemisunderstoodlengthyheardocumentspoliteadvance(8)Don’t!Wheneverpossible,usetheoptionalchoicemethod.(A

5、skwhichisbetter,MondayorTuesday?Morningorafternoon?Tenorelevena.m.?)(9)Makesureyousoundandagreeable.(10)Makesureyourcallisbrief.Trytoavoidcalls.(11)Don’ttrytobefunny---youmaybe.(12)Smilewhileyouaretalking.Yourlistenercan“”yoursmile.Speakslowlyandclearly.*It’sachallengeforbothpartiesoverthephon

6、etounderstandeachother.*Payattentiontoyourweakarea,like“r”and“I”,“v”and“b”,etc.*You’dbetterpracticebeforehandandwritedownwhatyouaregoingtotalkabout.TipsformakingEnglishphonecall:TipsformakingEnglishphonecall:2.Makesureyouunderstandthespeaker.*Don’tpretendtounderstandeverything,evennativespeake

7、rsasktheotherpartyoverphonetorepeatfromtimetotimetoconfirminformation.Especiallywhenyoutrytotakemessages.Learnsomeexpressionstoaskforrepetitionorsomeinformationyoumissed:Excuseme,couldyourepeatthatplease?Pardon,comeagain?3.K