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1、XXXPresentation: XXXChinaConstructionBankBeijing,MonthXth,20032Agenda1.ContactCenterEvolution2.FutureTrends3.ChallengesAgendafirsttime.Then“Outline”allfuturedividerseBanking:Day2-Trends
2、March7th20033OutlineForallfuturesectionseparators.SeehowItem2onlybreaksintodetailwhenyo
3、ugetthere…1.ContactCenterEvolution2.FutureTrendsITSpendingFocusonconsolidationBenefitsandmeasurements(BacktoBasics)RationalizationoforganizationandgovernanceMovementtooff-shoreOptimizationofself-servicechannelsTechnology–EnablingANDtransformingOutsourcing…ornotImplications
4、of“donotcall”legislation3.ChallengeseBanking:Day2-Trends
5、March7th20034标题为22号宋体，总是用IBM蓝色字体为18号黑色Beconsistentwithlayouts,typesizesanddiagramsKeepitsimpleBodytextshouldalwaysbewrittenin18ptArial.Whererequiredyoucanuseindentsasfollows.Secondlevelbulletpointthirdlevelbulletpoin
6、tforthelevelbulletpointAllofthesesizesaresetasdefaultsinthistemplateeBanking:Day2-Trends
7、March7th20035字体第一层:18号宋体第二层:16号宋体第三层:16号宋体第四层:16号宋体第五层:14号宋体Thisslidedemonstratesishowbulletpointsappear.Footertext(pagenumbers,titles,dates)maybesetforeachpresentationintheHeaderandFo
8、oteritemintheViewpulldownmenu.Elementsshouldbeseparatedbyaverticalline(
9、)withtwospacesbeforeandafterthisline.Thecopyrightinformationisafixedelementandshouldnotbechanged.TheplacementoftheIBMlogoandunitnamearealsofixedelementsoneachslide.Blackmaybeusedinplaceoftheblueintheti
10、tleline,asneeded.Source:eBanking:Day2-Trends
11、March7th20036两栏的格式Bodytextcanbeusedintwocolumnsasthissampleslidedemonstrates.Bodytextcanbeusedintwocolumnsasthissampleslidedemonstrates.Bodytextcanbeusedintwocolumnsasthissampleslidedemonstrates.Bodytextcanbeusedintwocolumnsasth
12、issampleslidedemonstrates.Bodytextcanbeusedintwocolumnsasthissampleslidedemonstrates.Bodytextcanbeusedintwocolumnsasthissampleslidedemonstrates.Bodytextcanbeusedintwocolumnsasthissampleslidedemonstrates.Bodytextcanbeusedintwocolumnsasthissampleslidedemonstrates.eBanking:Da
13、y2-Trends
14、March7th20037分标题在正文之中分标题为蓝色18号宋体Thisslideisintendedtoshowhowatextslidecanuseblu
