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1、Part1：TheBasisofGlobalManagementTheoryandPractice(Chapter1,2&3)1.Management:Science,TheoryandPractice(AnOverview)2.ManagementandSociety3.Global,ComparativeandQualityManagement1.Management:Science,TheoryandPractice(AnOverview)1)Definitionofmanagement△M
2、anagementistheprocessofdesigningandmaintaininganenvironmentinwhichindividuals,workingtogetheringroups,efficientlyaccomplishselectedaims.管理是设计并保持一种良好环境、使人们在群体状态下高效率地完成既定冃标的过程。2)DefinitionoforganizationOrganizationasagroupofpeopleworkingtogethertocreate
3、asurplus.3)Fivemanagerialfunctions▲Fivemanagerialfunctions:planning,organizing,staffing,leading,controlling.-Thefunctionsofmanagers:pp23-25Planning计划Planninginvolvesselectingmissionsandobjectivesaswellastheactionstoachievethem;itrequiresdecision-makin
4、g,thatis,choosingfuturecoursesofactionfromamongalternatives.计划涉及使命和目标的选择以及以及决定完成使命和目标的行动方案，换言之，计划过程需要作出决策，即在各种方案里选择未来的行动方案。Organizing组织Organizing,isthatpartofmanagingwhichinvolvesestablishinganintentionalstructureofrolesforpeopletofillinanorganization
5、.Thepurposeoforganizationstructureistohelpcreatanenvironmentforhumanperformanee.组织是管理工作的一部分，旨在建立一个精心策划的、适合企业内部员工配备的角色结构。构建组织结构的fl的是为了创建一个促使员工完成任务的环境。Staffing人员Staffinginvolvesfilling,andkeepingfilledthepositionsintheorganizationstructure.Thisisdonebyi
6、dentifyingworkforcerequirement;inventoringthepeopleavailable;andrecruiting,selecting,placing,promoting,appraising,planningthecareersof,compensating,andtrainingorotherwisedevelopingbothcandidatesandcurrentjobholderssothattasksareaccomplishedeffectively
7、andefficiently.人员工作涉及在组织结构中配备和保持人员的稳定。人员工作包括明确工作人员必须具备的条件，储备备用人员，招聘、选拔、安置、晋升和评价员T,制主员工职业生涯和工资报酬，培训人员，或用其他方式提高备用人员和在职人员的素质，使其能够高效益和高效率地完成任务。Leading领导Leadingisinfluencingpeoplesothattheywillcontributetoorganizationalandgroupgoals;ithastodopredominantlyw
8、iththeinterpersonalaspectofmanaging.领导是指对员工施加影响，使其对组织和群体的1=1标做出贡献。领导工作主要涉及管理工作屮的人际关系方面。Controlling控制Controllingismeasuringandcorrectingindividualandorganizationalperformaneetoensurethateventconformtoplans控制是评定和纠正员工和组织绩效的手段，以确保事悄的发展符合计划要求。Coord
