12旅游类专业课试卷

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1、河南省2012年普覽蠶业子校毕业生考试考生注意：所有答案都要写在答题卡上，写在试题卷上无效一、选择题（饭店服务与管理英语1-10；补全对话11-18;阅读理解19-25；餐饮服务与管理26-45o每小题2分，共90分。每小题中只有一个选项是正确的，请将正确选项涂在答题卡上）饭店服务与管理英语1・101•快餐A•confirmedreservationC.advancedreservation10・人事部A.PersonalDepartmentC•SecurityDepartmentB•guaranteedreservationD•non・guaranteedreservationB.Pe

2、rsonnelDepartmentD.AdministrationDepartmentA.dimsumB.dessertC.snackD.snap2.织锦缎A.brocadeB.velvetC.silkD.brogue3.预订客未到A.walk-inguestB.reservedguestC.no-showD.guaranteedguest4.清洁工A.washerB.presserC.seamstressD.P・A.man5.针织品柜台A•knitwearcounterB•garmentcounterC.pharmacycounterD.foodstuffcounter6・灵活的A.i

3、dealB.criticalC・fixedD・flexible7.表现，业绩A.personalityB.perspirationC.policyD.performance8.（女）上衣A.frockB.garmentC・shirtD.dress9.保证性预订补全对话1M8(Dialogue-1)(R-ReceptionistG-Guest)11.R:Goodafternoon，Sir.WelcometothePalaceHotel.G:Goodafternoon.MynameisSims.12.R:Iseethatyouhaveyourreservationconfirmed，butI

4、can'tfindanyrecordofitIthasbeenmisplaced*G:Well,13-R:Iamsorry,Mr>Sims.ButIamafraidthatwearebookedsolid.Therearenoroomsavailable*G:What?Givemearoomrightnow!14

5、Sims.C.Ihaveareservation.D.Idohaveaconfirmedreservation.(Dialogue-2)(RA-RoomAttendantG-Guest)15.RA:Goodmorning,Mr.Sims.MayIcomethrough,please?G:Goodmorning.Itisalmost11o^clock.16.RA:I'msorry,SinIwasjustcomingalongtoyourroom.UlibethereassoonasIfinishthisone.G:Really?Couldyoudoourroomfirstnexttime?

6、17.RA:Well,Ihaveasectionoffourteenrooms，andIalwaysdothecheck・outroomsfirstunlessthereisarequest.G:Check-outrooms?Whatarethey?Doyoumeanthatthepeoplewhogooutearlygettheirroomsdonefirst?18.RA:Acheck・outroommeansaroomwhichisbeingvacatedattheendofaguest'sstay.G:Well,Isee.A.Wealwaysseemtobethelast.B.Bu

7、tourroomhasnotbeenmadeupyet.C.WehavetogettheroomreadyforsaleagainbytheFrontOffice.D.Ifthatisso,wewereoutat7:30thismorning.阅读理解19-25(阅读下列短文，并根据文章内容选择最佳答案，将所选答案的序号填在答题卡上)Thereisaknownsafelevelofdrinking,oneandahalfounces