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ID:41980129
大小:86.80 KB
页数:9页
时间:2019-09-05
《商务场合该做的和不该做的》由会员上传分享,免费在线阅读,更多相关内容在工程资料-天天文库。
1、商务场合该做的和不该做的卜•面的六道测试题可以帮你了解商务礼仪的规则和禁忌:1.Oneofthemostill-manneredthingstodoatabusinessmealisorderalotoffoodsmokewhiletheothersareeatingsetupbusinesspapersonthetableuseacellphone2.WhenyouhaveabusinessmeetingintheUK,youshould:getdowntobusinessstraightawayspendanhourintroducing
2、yourselvesavoidtalkingbusinessimmediatelyspendtimeeatinganddrinkingandgettingtoknoweachother3.Youhaveameetingwithadientbutareexpectingacall.Youshould:makesureyourcellphoneischargedupandturnedonsetyourcel1phoneringvolumetohightoensureyouhearanycallsturnyourcellphoneofftellyo
3、urclientyouareexpectingaphonecall4.Whenyoureceivesomeoneelse'sbusinesscardyoushould:immediatelyputitintoyourbackpocketimmediatelypassthemyourbusinesscardlookatthecardbutsaynothingaboutitlookatthecardandacknowledgeit5.Whatshouldyoudoifyouseesomeoneatabusinesseventthatyouhave
4、metbefore,butyoucan'tremembertheirname?ignorethepersonintroduccyourself,apologisefornotrememberingtheirnamcbutsaywhereyoumetthembeforewalkuptohimorherandsay,〃Hi,mate!"trytofindouttheperson'snamefromothersattheeventandthenintroduceyourself.6.Whenexpressingthankstoabusinessdi
5、entwhohasgivenyouagift,youshould:sendemc-mei订becauseitisfasteremdmoreefficientsendahandwrittennotecallwithin72hoursaverbalthankyouisenough1.答案:useacel1phoneorderalotoffood:虽然点过多的菜不礼貌,但是这还不是最大的禁忌。smokewh订etheothersareeating:虽然在饭桌上吸烟很不礼貌,再加上现在英国所有的公共场所都是禁烟的,但是这还不是最大的禁忌。2.答案:g
6、etdowntobusinessstraightawayspendanhourintroducingyourselves:一个小时来介绍彼此好像太长了吧!avoidtalkingbusinessimmediately:在英国,如果是一个商务会谈,那么在很简单的介绍之后就切入正题了。spendtimeeatinganddrinkingandgettingtoknoweachother:如果是商务会谈,那么就应该谈正事儿。3・答案:turnyourcellphoneoffsetyourcel1phoneringvolumetohightoensu
7、reyouhearanycalIs:你和客户谈话的时候把电话铃声放到最大好吗?tellyourclientyouarcexpectingaphonecall:就算你提前告诉了客户你需耍接一个电话,还是显得很不礼貌,同时也会让这位客户觉得自己不重要。4.答案:lookatthecardandacknowledgeit5.答案:inIroduceyourself,apologisefornotrememberingtheirnamebutsaywhereyoumetthembeforeignoretheperson:在这种情况下不应该装作没看见。
8、6.答案:sendahandwrittennotecallwithin72hours:虽然应该72小时之内回复,但仅仅打一个电话是不够的。商务英语谈判中八个必备词关
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