ip电话排错指南操作手册

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1、RaykinaServiceProviderSolutions:NewWorldIp电话排错指南操作手册RAyking瑞金利技陕西瑞金电子科技有限公司二O—六年^一月文档信息文档名称初建作者审核建立日期Ip电话排错指南操作手册赵亚辉2016.11文档修订信息序号修订章节修订内容描述修订者修订时间版本号1初建文档赵亚辉11.101.0C4B鼻.■・UMUMfMMW上WIS.J022"!9椚Cim2totChcobM.rw»ifR4mok»swM^amMi*«««：f.-“皿,5”品心心/“&^皿乂“上如』iaa«>tnn・"七炉董•gte&co.gnw们・目录一思科ip电话

2、31、CUCM信息收集32、启用cucmtrace功能43、RTMT功能使用54、ip电话信息收集9-思科ip电话1＞CUCM信息收集1＞截取cucm首页，收集版本信息及告警口志•■I川•・CiscoUnifiedCMAdministration2＞打开license记录页面ServerMAdministrationCacoUndWCMOrotfpNTPDevice^ooiDevceltoMyOCPl^eqeformoredetails.leap^ytcaiLocatorWSTvippErttrprseBw(eE^terprweWwieConl^urHonIX^HW:h

3、ttowwwegconywwU.xo

4、ess1045StAtV*upkMded2、启用cucmtrace功能1>登陆至cucm中UnifiedCMServiceability页面NavigationCiscoUnifiedServiceabilityGo2>Trace->ConfigurationTrace▼TqoIs▼Snmp▼QIConfigurationI

5、TroubleshootingTrace3>CMServices~>CiscoCallManager(Active)-SelectServer^ServiceGroupandServicePStojanoCUCM0[Go]Server*3TgqSer

6、vice*CiscoCallMansger(Active)▼^Go]ServiceGroup*(ApplytoAllNodes4>打开trcaceonDebugTraceLevel设置为Detailed选择所有相关trace日志

7、eH225&GatekeeperTrace♦EnableMiscellaneousTrace7EnableConferenceBndgeTraceHEr>ableMusicOnHoldTrace工EnableCMReal-TimeInformationServerTrace回EnableSIPStackTrace回EnableAnnumciatorTrace—EnableSoftKeyTraceVDeviceNameBasedTraceMonitoringTEnableCDRTrace0EnableAnalogTrunkTraceHEnableAllPhoneDevice

8、TraceHEnableMTPTrace「〕EnableAllGatewayTrace3EnableForward&MiscellaneousTraceHEnableMGCPTrace0EnableMediaResourceManagerTraceMEnableSIPCallProcessingTrace、」EnableSCCPKeepAliveTrace一]EnableSpeedDialTrace□EnableSIPKeepAlive(REGISTERRefresh)TraceSelectDevices©DeviceName