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1、Unit4Lesson1Exercise3...CanIhelpyou?...PaulYAssociates・CanIhelpyou?Goodmoming.PaulYAssociates,canIhelpyou?…inmarketing,please・...missChanginmarketing,please・...speaktoMissChanginmarketing,please.rdliketospeaktoMissChanginmarketing,please.Unit4Lesson1Exer
2、cise7OPERATOR:Goodafternoon.BatComputers.CanIhelpyou?MSRAY:Hello.TdliketospeaktoMr.ChiinSalesandMarketing,please・It'saboutinformationonnewproducts.OPERATOR:Who'scalling,please?MSRAY:ThisisMs.Ray5JeanetteRay,fromApexDesign.OPERATOR:Onemomentplease,Mr.Ray.
3、MSRAY:Hello?MRCHI:Hello,MsRay.HowcanIhelpyou?MSRAY:Well,Mr.Chi,I'dliketohavesomeinformationaboutyournewrangeofcomputers・Canyousendmesomething?MRCHI:Noproblem,MsRay,nisendtheinformationimmediately.Canyougivemeyouraddress?MSRAY:It'sDasanHouse.D-A-S-A-NHous
4、e,TimRoad,Bangkok.MRCHI:SothatfsDasanHouse,TimRoad,Bangkok,Fine.MSRAY:Thankyouverymuch,Mr.Chi.MRCHI:Mypleasure.MSRAY:Goodbye・MRCHI:Goodbye.Unit4Lesson1Exercise8WhenIfirstmovedtoBritain,IthoughtmyEnglishwasquitegood.Icouldunderstandmostofthethingspeoplesa
5、idtome.ButwhenIstartedworkinginanoffice,Ihadalotoftrouble・Thetelephonewastheworstthing・Ididn'tknowwhattosaywhenpeoplerangAndwhenItriedtocall,Ipanicked.Unit4Lesson2Exercise1OPERATOR:GoodMorning.PaulYAssociates,canIhelpyou?MRWISLON:Tdliketospeakto,Ithinkit
6、'saMissChang,inthe...eh...financedepartment,please....OPERATOR:rmsorry,wedon'thaveaMissChanginfinance・MRWISLON:ButIspoketoherafewweeksago...MissChang・OPERATOR:Howdoyouspellthat?MRWISLON:C-H-A-N-GIthink.OPERATOR:OK.Holdtheline,please.No,sorry.There'snoMis
7、sChanginthefinancedepartment.MRWISLON:Ohdear...Ineedtospeaktoher...waitaminute...I'vegotanoteherewithhernameonitsomewhere...not.OPERATOR:GoodMorning.PaulYAssociates,canIhelpyou?MRWISLON:Extension3476,please.OPERATOR:Holdtheline,please.MRWANG:Marketing,Mr
8、.Wangspeaking.MRWISLON:CanIspeaktoMr.Zai,please?MRWANG:Pmsorry,he'sinameeting.MRWISLON:Oh,eh....MRWANG:CanItakeamessage.MRWANG:No,thanks.I'llcallagainlater.MRWANG:OK.Thankyou.Unit4Lesson2ExerciseRECEIVER:What'shername?CALL
