HighIQMenCentralMethodistUniversity高智商的人中央卫理公会大学

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1、EmotionalIntelligenceWhat’sAlltheHype???WhendidEI/EQbecomesoimportant?RobertThorndike(1937)SocialIntelligencePeterSalovey&JohnMayer(1990)Coinedtheterm“emotionalintelligence”DanielGoleman(1995)EmotionalIntelligenceWhyisEQimportant?IQistoonarrowItignoresessentialbehavioralandcharactere

2、lements.SuccessisnotnecessarilydeterminedbyIQalone.Golemansays20%ofsuccessisdeterminedbyIQ.Therearewiderareasofemotionalintelligencethatdictateandenablehowsuccessfulweare.Let’sTaketheTestScoreYourselfAsFollowsQuestion#AnswerAAnswerBAnswerCAnswerD12020200202000320000400200500200605520

3、7200008020009050201002000WhereDoYouRank?200—EmotionalGenius175—EmpatheticMastermind150—Ghandi125—Freud100—Average75—Haveyoutriedpsychotherapy?50—Emotionallychallenged25—EmotionalNeanderthalGoleman’s5ComponentsofEmotionalIntelligenceSelfAwarenessSelfRegulationMotivationEmpathySocialSk

4、illsSelfAwarenessTheabilitytorecognizeandunderstandpersonalmoodsandemotionsanddrives,aswellastheireffectonothers.Hallmarksofself-awarenessincludeself-confidence,realisticself-assessment,andaself-deprecatingsenseofhumor.Self-awarenessdependonone'sabilitytomonitorone'sownemotionalstate

5、andtocorrectlyidentifyandnameone’semotions.SelfRegulationTheabilitytocontrolorredirectdisruptiveimpulsesandmoods,andthepropensitytosuspendjudgmentandtothinkbeforeacting.Hallmarksincludetrustworthinessandintegrity;comfortwithambiguity;andopennesstochange.EmotionalHigh-jackingVideoMoti

6、vationApassiontoworkforreasonsthatgobeyondmoneyandstatus,whichareexternalrewards.Apropensitytopursuegoalswithenergyandpersistence.Hallmarksincludeastrongdrivetoachieve,optimismeveninthefaceoffailure,andorganizationalcommitment.EmpathyTheabilitytounderstandtheemotionalmakeupofotherpeo

7、ple.Askillintreatingpeopleaccordingtotheiremotionalreactions.Hallmarksincludeexpertiseinbuildingandretainingtalent,cross-culturalsensitivity,andservicetoclientsandcustomers.SocialSkillsProficiencyinmanagingrelationshipsandbuildingnetworks,andanabilitytofindcommongroundandbuildrapport

8、.Hallmarksof