导游知识问答-前120问(英文)

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1、2016年全国导游资格考试口试200问英语翻译版一、导游规范知识问答及参考答案1.Howmanycategoriesoftourguidesarethereaccordingtothebusinessdomain?Thetourguidescanbedividedintofourcategories.Theyare:(1).Tourmanager(2).Nationalguide(3).localguide(4).Scenicspotsguideinterpreter2.Fortourguides,tobefamiliarwiththeteamisthef

2、irststepoftourguiding.Whatarethemaincontents?Themaincontentsinclude:(1).Tobefamiliarwiththeteammembers(2).Tobefamiliarwiththecharacteristicsoftheteam(3).Tobefamiliarwiththereceptionprogramandtripcharacteristics3.Whatkindofreceptionmattersshouldtourguidesmainlycarryoutontheprevious

3、dayofthetourgroup’sarrival?(1).contactwiththetouroperatorofthecooperationtravelagency(2).contactwithtouringvehicleandmakesurethepick-uptime.(3).Verifythetourhousingandmealbooking(4).Getholdofthecontactnumbersinneed.4.Whatistheprocedureoftourguidepick-upservice?(1).Gettothepick-ups

4、tationhalfanhourearlier.(2).Greettheguestswithpick-upsigns.(3).Verifytheteammembers(4).Assembletheteammembersandgetboarded.(5).Checkthebaggageandthenumberofteammember.5.Tourguidesshouldmakeandinspectionofthediningsituationduringthedinningtime.Whatistheinspectionmainlyabout?(1).Che

5、ckifthemealsaccordwiththeprovidedarrangedstandard(2).Answersguestsquestionsaboutthemeals.(3).Gettoknowtheevaluationofthegueststothemealsinordertomakerelevantadjustments.6.Whatshouldthetourguidesdoiftouristsbuycounterfeitgoodsinindividualactivities?(1).Inordertosafeguardthelegitima

6、terightsandinterestsoftourists,tourguidesshouldhelpthemreturnthegoodsandclaimforcompensation;1(2).Afterwards,reporttothetravelagency(3).Remindthetouristsofthedo'sanddon'tsintheirfollowingindividualactivities.7.Whatisthemaincontentofafarewellspeech?(1).Reviewofthetouring.(2).Expres

7、stheunwillingnessoffarewell.(3).Thankthetouristfortheircoordinationandsolicittheircommentsandsuggestions.(4).Apologizetotouristsfortheirdiscontentandaskfortheirpardon.(5).Expresswishesandpraytomeetagain.8.Onthebusride,whatisthemaincontentoflocalguides’guidingservice?(1).Makeanexpl

8、anationoftheactivityarrangements.