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1、TheUnitedNations,notoriousforendlessdeliberations,istryingatechnologicalquickfix. ItsGlobalCompactOffice,whichpromotescorporateresponsibility,hasembracedaonce marginalsocialtechnology—thewiki—inhopesthatitwillhelpstaffin80countriesshareinformationandreach consensus withlessdeliberationand
2、morespeed. Theofficehasdonethisby enlistingthepublicinitsreviewofprogressreportsfrommorethan2,000companies—anefforttomakesureeachis complying withestablishedsocialandenvironmentalguidelines.It'sdebatablewhetherencouragingpublicinputisagoodwaytoincreaseefficiency,butthemoveisthelatestexamp
3、leofaquicklygrowingtrend.Wikisoftware—easy-to-useprogramsthatletanyonewithInternetaccesscreate,removeandeditcontentonaWebpage—firstgainedpopularitythankstoWikipedia,theuser-generatedencyclopediathathascometobepraisedasoneoftheWeb'sgreatestresources. Nowthetechnologyisincreasinglyspreading
4、outsidetheworldof bizarre techpeopleandintothemainstream,beingadoptedbyworkplaces,corporationsandevengovernments.Inwhat'sbeencalledthe"wikiworkplace,"agrowingnumberoforganizationshavebegunshiftingfromtraditionalhierarchical structurestoself-organizedandcollaborativenetworks,usingwikisoftw
5、are—abasketoftechnologiesthatincludewikis,blogsandothertools—to foster innovationacrossorganizationalandgeographicboundaries.Executivessaythenewtoolsmakeiteasierforteamstocollaborateandshareinformation,andtogetprojectsupandrunningonthefly."Collaborativesoftwarehasbecomeaveryimportantparto
6、fhowbusinesseswillinventandinnovate,"saysKenBisconti,IBM'svicepresidentofmessagingandcollaborationsoftware.ThattheUnitedNationsisembracingwikisisanindicationthatorganizationsarebeginningtogetovertheirfearthatthistechnologycouldintroduce chaos intotheiroperations.AsWikipediahasdemonstrated
7、,Websitesthatareopentothepublicare vulnerable todeliberateinjury,bias,inconsistencyandotherproblems.Butmostcorporatewikisareclosedtothepublic,limitingaccesstoemployeesinsidethecompanyfirewall.These quasi-closedsystems,saytechnologyexperts, impose accountabilitysimpl
