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1、Logistics&RetailTP17/11/200411:39Page12NDEDITIONLOGISTICSandRETAILMANAGEMENTInsightsintoCurrentPracticeandTrendsfromLeadingExpertsEDITEDBYJOHNFERNIE&LEIGHSPARKSLondonandSterling,VAPublisher’snoteEverypossibleefforthasbeenmadetoensurethattheinformationcontainedinthisbookis
2、accurateatthetimeofgoingtopress,andthepublishersandauthorscannotacceptresponsibilityforanyerrorsoromissions,howevercaused.Noresponsibilityforlossordamageoccasionedtoanypersonacting,orrefrainingfromaction,asaresultofthematerialinthispublicationcanbeacceptedbytheeditor,thep
3、ublisheroranyoftheauthors.FirstpublishedinGreatBritainandtheUnitedStatesin1998byKoganPageLimitedSecondedition2004Apartfromanyfairdealingforthepurposesofresearchorprivatestudy,orcriticismorreview,aspermittedundertheCopyright,DesignsandPatentsAct1988,thispublicationmayonlyb
4、ereproduced,storedortransmitted,inanyformorbyanymeans,withthepriorpermissioninwritingofthepublishers,orinthecaseofreprographicreproductioninaccordancewiththetermsandlicencesissuedbytheCLA.Enquiriesconcerningreproductionoutsidethesetermsshouldbesenttothepublishersattheunde
5、rmentionedaddresses:120PentonvilleRoad22883QuicksilverDriveLondonN19JNSterlingVA20166–2012UnitedKingdomUSAwww.kogan-page.co.uk©Individualcontributors,2004TherightoftheindividualcontributorstobeidentifiedastheauthorsofthisworkhasbeenassertedbytheminaccordancewiththeCopyrig
6、ht,DesignsandPatentsAct1988.ISBN0749440910BritishLibraryCataloguing-in-PublicationDataACIPrecordforthisbookisavailablefromtheBritishLibrary.LibraryofCongressCataloging-in-PublicationDataLogisticsandretailmanagement:insightsintocurrentpracticeandtrendsfromleadingexperts/ed
7、itedbyJohnFernieandLeighSparks.--2nded.p.cm.Includesbibliographicalreferencesandindex.ISSBN0-7494-4091-01.Businesslogistics.2.Retailtrade--Management.I.Fernie,John,1948-II.Sparks,LeighHD38.5L6142004658.5--dc222004002540TypesetbySaxonGraphicsLtd,DerbyPrintedandboundinGreat
8、BritainbyClaysLtd,StIvesplcContentsContributorsvPrefacexii1Retaillogistics:changesandchallenges1
