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1、Test2Section1Hello,motorinsurancedepartmentOh,hello,I’dliketoaskaboutinsuranceformycar.Yes,ofcourse,I’lljusttakeafewdetails.What’syourname?PatrickJones.Andyouraddress?It’s27bankroad27bankroad,isthatinGreendale?YesAndwhat’syourdaytimephonenumber?Myworknumberis730453CouldIaskwhatyour
2、occupationis？DentistOk,now,afewdetailsaboutyourcar.What’ssizeoftheengine?It’s1200ccAndthemakeandmodel?It’saHewtonSableCouldyouspellthemodelnameplease?Yes,sable.Oh,yes,thanks.Whenwasitmade?1997Lovely.Right,Ipresumeyou’vehadapreviousinsurer?Yes.Right,weneedtoknowthenameofthecompany.Y
3、es,itwasnorthernstar.Thankyou.Haveyoumadeanyinsuranceclaimsinthelastfiveyears?Yes,onein1999Andwhatwastheproblem?Itwasstolen,but…That’sfine,MrJones.That’sallweneedtoknowatthemoment.Andwilltherebeanyothernameddrivers?JusttheoneAndhisname?SimonPaynterOK,thankyou.Andwhatrelationshipish
4、etoyou?Heismybrother-in-lawAndwhatwillyouorMrPaynterbeusingthecarfor?Well,mainlyforsocialuse.Willyoubeusingittotraveltowork?Yes,sometimesAnythingelse?No,that’sit.Andfinally,whenwouldyouliketostarttheinsurance？I’llneeditfromthe31stofJanuaryRight,MrJones.I’mgettingacoupleofquotescomi
5、nguponthecomputernow.andthebestbetlookslikebeingwiththecompanycalledredflag.4YeahAndthatcomesoutat450dollarsperyear.Cool,thatseemsok,it’squiteabitlowerthanI’vebeenpayinguptonow.Great.Sowouldyoulikemetogoaheadwiththat?Sure,whynotHowwouldyouliketopay?Section2Thankyouforcallingthetour
6、istline,therearemanydifferentwaysofgettingroundthecity.Andwe’dliketosuggestsomeyoumaynothavethoughtof.Howaboutacitytripbyboat?Thereare4mainstoppingpoints,fromwesttoeast:stopAgreenbanks,stopBcitybridge,stopCromanlandingandstopDnewtown.YoucanfindthemainbookingofficeatstopA.Thefistboa
7、tleavesat8amandthelastoneat6.30pm.Therearealsomanyattractionsyoucanvisitalongtheriver.AtstopA,ifyouhavetime,youcanvisitthefine16thcenturypalaceherebuiltforthekingwithitsbeautifulformalgardens.It’sverynearthebookingoffice.Nowyoucanenjoyeverycornerofthissuperbresidence.StopB,whydon’t
8、youvisittowerrestaurantwit
