ESS_7E_testbank_CH02

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1、Chapter2E-Business:HowBusinessesUseInformationSystemsTrue-FalseQuestions1.Operationalmanagementisresponsiblefordirectingtheday-to-dayoperationsofthebusiness.Answer:TrueDifficulty:EasyReference:p.442.Decidingwhethertointroduceanewproductlineistheresponsibilityofanoperationalmanager.Ans

2、wer:FalseDifficulty:EasyReference:p.473.Operational-levelmanufacturingsystemsdealwiththefirm’slong-termmanufacturinggoals,suchaswheretolocateanewplant.Answer:FalseDifficulty:MediumReference:p.484.Transactionprocessingsystemsaremostcommonlyencounteredatthemanagementlevelofanorganizatio

3、n.Answer:FalseDifficulty:MediumReference:p.51-535.Atransactionprocessingsystemisacomputerizedsystemthatperformsandrecordsthedailyroutinetransactionsnecessarytoconductbusiness.Answer:TrueDifficulty:EasyReference:p.516.Ahotelreservationsystemisatypicalexampleofamanagementinformationsyst

4、em.Answer:FalseDifficulty:MediumReference:p.517.Management-levelsystemsdonotsupportnonroutinedecisionmaking.Answer:FalseDifficulty:MediumReference:p.53-558.Thedecisiontograntcredittoacustomerisnormallymadebythemiddlemanager.Answer:FalseDifficulty:MediumReference:p.539.Transactionproce

5、ssingsystemsarethebasicbusinesssystemsthatservetheoperationalleveloftheorganization.Answer:TrueDifficulty:MediumReference:p.531.ManagersneedTPSstomonitorthestatusofinternaloperationsandthefirm’srelationswiththeexternalenvironment.Answer:TrueDifficulty:MediumReference:p.532.MostMISsuse

6、sophisticatedmathematicalmodelsorstatisticaltechniques.Answer:FalseDifficulty:MediumReference:p.543.Decision-supportsystemshelpmanagersmakedecisionsthatareunique,rapidlychanging,andnoteasilyspecifiedinadvance.Answer:TrueDifficulty:EasyReference:p.544.Decision-supportsystemsuseinternal

7、informationaswellasinformationfromexternalsources.Answer:TrueDifficulty:MediumReference:p.545.ESSsaredesignedtoservethemiddlemanagementoftheorganization.Answer:FalseDifficulty:MediumReference:p.556.ESSsaredesignedtoincorporatedataaboutexternalevents,buttheyalsodrawsummarizedinformatio

8、nfrom