the_innovators_dilemma

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1、1TheInnovator’sDilemmaWhenNewTechnologiesCauseGreatFirmstoFailCLAYTONM.CHRISTENSENHarvardBusinessSchoolPressBoston,Massachusetts2Copyright©1997bythePresidentandFellowsofHarvardCollegeAllrightsreservedTheLibraryofCongresshascataloguedthehardcovereditionofthistitleasfollows:Christensen,C

2、laytonM.Theinnovator’sdilemma:whennewtechnologiescausegreatfirmstofail/ClaytonM.Christensen.p.cm.—(Themanagementofinnovationandchangeseries)Includesindex.ISBN0-87584-585-1(alk.paper)1.Creativeabilityinbusiness.2.Industrialmanagement.3.Customerservices.4.Successinbusiness.I.Title.II.Ser

3、ies.HD53.C491997658—DC2096-10894CIPISBN0-87584-585-1(MicrosoftReaderedition)3ContentsInGratitudeIntroductionPARTONE:WHYGREATCOMPANIESCANFAIL1HowCanGreatFirmsFail?InsightsfromtheHardDiskDriveIndustry2ValueNetworksandtheImpetustoInnovate3DisruptiveTechnologicalChangeintheMechanicalExcava

4、torIndustry4WhatGoesUp,Can’tGoDownPARTTWO:MANAGINGDISRUPTIVETECHNOLOGICALCHANGE5GiveResponsibilityforDisruptiveTechnologiestoOrganizationsWhoseCustomersNeedThem6MatchtheSizeoftheOrganizationtotheSizeoftheMarket7DiscoveringNewandEmergingMarkets8HowtoAppraiseYourOrganization’sCapabilitie

5、sandDisabilities9PerformanceProvided,MarketDemand,andtheProductLifeCycle10ManagingDisruptiveTechnologicalChange:ACaseStudy11TheDilemmasofInnovation:ASummaryTheInnovator’sDilemmaBookGroupGuideAbouttheAuthor4InGratitudeAlthoughthisbooklistsonlyoneauthor,inrealitytheideasitmoldstogetherwe

6、recontributedandrefinedbymanyextraordinarilyinsightfulandselflesscolleagues.TheworkbeganwhenProfessorsKimClark,JosephBower,JayLight,andJohnMcArthurtooktheriskofadmittingandfinancingamiddle-agedman'swayintoandthroughtheHarvardBusinessSchool'sdoctoralprogramin1989.Inadditiontothesementor

7、s,ProfessorsRichardRosenbloom,HowardStevenson,DorothyLeonard,RichardWalton,BobHayes,SteveWheelwright,andKentBowenhelpedthroughoutmydoctoralresearchtokeepmythinkingsharpandmystandardsforevidencehigh,andtoembedwhatIwaslearningwithinthestreamsofstrongscholarshipthathadprecededwhatIwasat