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1、SECTION1:ExampleExerciseOutcomesSECTION2:CompetenciesandBehaviouralIndicatorsE-TrayExercise2CannonCarlisle-SolutionsInstructionsPleasereadtheinstructionsonthispage,thenturnoverthepagetobegintheexercise.Thereare10e-mailsrequiringyourresponse,eachappearjustasyouwoulduseina
2、nofficeenvironment.Someoftheseitemsmayappeartodescribeisolatedissues,whileotherslinktooneormoreoftheotheritems.Someofthee-mailscouldrequireinformationfoundoncertaindocuments,thesehavebeenprovidedinthedocumentssection,ortheymightrefertoattachmentswhichareprovidedalongside
3、thecorrespondinge-mail.Youneedtorevieweachitemandthenneedtoselectthe“MostEffective”and“LeastEffective”responsesfromtheoptionsprovided.Yourtaskistorespondtoasmanyoftheemailsasyoucanwithinthetimelimitof45minutes.Youmustreadthebackgroundinformationwhichgivesyouusefulinforma
4、tionabouttheroleyouarebeingaskedtoassumeandthecompanyyouareworkingfor.Whenrespondingtotheemailstrytoimagineyourselfinaworkenvironment.YouwillNOTreceiverepliestoanyofyouremailsoractionsduringtheexercise,soreplytothebestofyourabilitywiththeinformationyouaregiven.Theexercis
5、ebeginsonthenextpage.Page1of27BackgroundInformationCannonCarlisleisareputableconsultancyfirmbasedintheUK,havingbeenestablishedin1982bySeniorExecutiveandactingCEO,DavidCannon.Thecompanyisbasedatasinglelocation,althoughthereareplanstoexpandinthenearfuture,providedthatthesu
6、ccessofthebusinesscontinuesatitscurrentpace.Atpresent,thestructureofCannonCarlisleissplitintothreemaindivisions,Corporate,ConsultancyandNewBusiness.ThecorporatedivisionhousestheInformationTechnology,HumanResourcesandAdministrativedepartments,allofwhichareconcernedwiththe
7、internalworkingsofthecorporationanddonotcontributetotheconsultancyprocessortoindividualclientaccounts.TheConsultancydivisioniscomprisedofthemainmanagementconsultancydepartments,Operational,StrategicandFinancialConsulting.NewBusiness,whichalsohassub-divisionsforMarketinga
8、ndPressRelease;dealswiththeprocurementofnewaccounts,acquisitionofprojectsandtheirassignmenttothemostapp
