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1、GlobalProgramManagementABOUTTHEAUTHORSPaulaWagner,MBA,PMP,hasmorethan20yearsofbusinessexperienceintechnology,strategy,andplanning.AsalongtimeTurnerBroadcastingemployee,herexperi-enceencompassesleadingmultimillion-dollarcutting-edgetechnologyprojects,researchanddevelopment,long-rangetechnolo
2、gyplanning,businessplanninganddevelopment,financialmanagementandforecasting,andprocessengineering.Ms.Wagnerteachesproject,program,andportfoliomanagementatDeVry/KellerGraduateSchoolofManagement.BruceT.Barkleyisaformerfederalseniorexecutive,vicepresidentofTheLearningGroupCorporation,andprogram
3、analystinthefederalOfficeofManagementandBudget.HeisaformerfacultymemberattheUniversityofMarylandUniversityCollegeandnowservesontheseniorfacultyatDeVry/KellerGraduateSchoolofManagement.Mr.BarkleyistheauthorofProjectRiskManagement,IntegratedProjectManagement,Customer-DrivenProjectManagementwit
4、hJamesH.Saylor(translatedintoChinese),andProjectManagementinNewProductDevelopment,allpublishedbyMcGraw-Hill.GlobalProgramManagementPaulaWagner,MBA,PMPBruceT.BarkleyNewYorkChicagoSanFranciscoLisbonLondonMadridMexicoCityMilanNewDelhiSanJuanSeoulSingaporeSydneyTorontoCopyright©2010byTheMcGraw-
5、HillCompanies,Inc.Allrightsreserved.ExceptaspermittedundertheUnitedStatesCopyrightActof1976,nopartofthispublicationmaybereproducedordistributedinanyformorbyanymeans,orstoredinadatabaseorretrievalsystem,withoutthepriorwrittenpermissionofthepublisher.ISBN:978-0-07-1621847MHID:0-07-162184-9The
6、materialinthiseBookalsoappearsintheprintversionofthistitle:ISBN:978-0-07-162183-0,MHID:0-07-162183-0.Alltrademarksaretrademarksoftheirrespectiveowners.Ratherthanputatrademarksymbolaftereveryoccurrenceofatrade-markedname,weusenamesinaneditorialfashiononly,andtothebenefitofthetrademarkowner,w
7、ithnointentionofinfringementofthetrademark.Wheresuchdesignationsappearinthisbook,theyhavebeenprintedwithinitialcaps.McGraw-HilleBooksareavailableatspecialquantitydiscountstouseaspremiumsandsalespromotions,orforuseincor-poratetrainingprograms.Tocontactare
