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1、OrganizationalChangePrimerMANAGEMENTDECISIONANDRESEARCHCENTERHEALTHSERVICESRESEARCHANDDEVELOPMENTSERVICEOFFICEOFRESEARCHANDDEVELOPMENTDEPARTMENTOFVETERANSAFFAIRSOrganizationalChangePrimerMANAGEMENTDECISIONANDRESEARCHCENTERHEALTHSERVICESRESEARCHANDDEVELOPMENTSERVICEOFFICEOFRESEARCHANDDEVELOPMENT
2、DEPARTMENTOFVETERANSAFFAIRSTheHealthServicesResearchandDevelopmentService(HSR&D)isaprogramwithintheVeteransHealthAdministrationÕsOfficeofResearchandDevelopment.HSR&Dprovidesexpertiseinhealthservicesresearch,afieldthatexaminestheeffectsoforganization,financingandmanagementonawiderangeofproblemsi
3、nhealthcaredeliveryÑqualityofcare,access,costandpatientoutcomes.Itsprogramsspanthecontinuumofhealthcareresearchanddeliv-ery,frombasicresearchtothedisseminationofresearchresults,andultimatelytotheapplica-tionofthesefindingstoclinical,managerialandpolicydecisions.OrganizationalChange.Boston,MA:Ma
4、nagementDecisionandResearchCenter;Washington,DC:VAHealthServicesResearchandDevelopmentService,OfficeofResearchandDevelopment,Dept.ofVeteransAffairs[2000].p.cm.Includesbibliographicalreferences.Primer.DNLM:1.Hospitals,VeteransÐorganiza-tionandadministration.2.OrganizationalInnovation.3.UnitedSta
5、tes,DepartmentofVeteransAffairs,ManagementDecisionandResearchCenter.UH463.0682000OrganizationalChangePurposeofprimerseries:tohelpbridgethegapbetweenresearchers,policymakers,managersandcliniciansinanefforttoimprovethequalityandcosteffectivenessofhealthcareforveterans.Theprimerseriesispartofalarg
6、ersetofdissem-inationinitiativesdevelopedbyVHAÕsOfficeofResearchandDevelopmentthroughtheManagementDecisionandResearchCenter,aprogramwithintheHealthServicesResearchandDevelopmentService.PurposeoftheOrganizationalChangePrimer:toprovideanintroductionortoexpandunder-standing,information,andknowledg
7、eabouttheconceptsandapplicationoforganizationalchangeprocessesingeneraland,specifically,withinVA.TheprimerprovidesabasicframeworkforunderstandingorganizationalchangeandhowitappliestoVHA,alargehealthcaresystemundergoingchange.Morei
