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1、CHAPTER7AnalyzingandIdentifyingJobsAfteryouhavereadthischapter,youshouldbeableto:●Discusswhyjobanalysisischangingasorganizationschange.●Comparetask-basedjobanalysiswiththecompetencyapproachofjobanalysis.●Developanorganizationchartusingjobfamilies.●Identifyhowjobanalysisinformationisu
2、sedinfourotherHRactivities.●Explainhowjobanalysishasbothlegalandbehavioralaspects.●Listandexplainfourjobanalysismethods.●Identifythefivestepsinconductingajobanalysis.●Writeajobdescriptionandthejobspecificationsforit.HRTRANSITIONSManyorganizationshaveexaminedtheworkprocessandtasksperf
3、ormedbysecretariesanddecidedthatfewersecretariesareneeded.DeclineofSecretaries,GrowthofAdministrativeCoordinatorsThechangingnatureofjobsisseeninmanyorganizationsandindustries,especiallythosefacingmajorchangesduetoexternalforces,suchasfinancialservicesandtelecommunications.Buteveninmo
4、restableindustries,oneofthemosttraditionaljobsappearstobechanging—thatknowninmanyorganizationsassecretaryand/oradministrativeassistant.StatisticsfromtheU.S.governmentillustrateclearlythatsecretarialjobsaredeclining.Forexample,in1983,secretarywasthemostcommonjobforwomen,composing8.7%o
5、fthejobsheldbywomeninthecivilianworkforce.Bythelate1990s,only5.3%ofthewomenworkinginthecivilianlaborforceweresecretaries,makingitthefourthmostcommonjobforwomen.Thethreemostcommonjobsforwomenhadbecomesales,teaching,andfoodpreparation.Further,thenumberofsecretariesinthelate‘90s—3.2mill
6、ion—wasadecreaseof700,000from1983.ThisstatisticisevenmoresignificantwhenconsideringtherapidgrowthinjobsandorganizationsthathasoccurredintheUnitedStatessince1983.Thetraditionalsecretarialjobhasseveralcommontasksassociatedwithit.Alookattypicalsecretarialtasksandduties,alongwithhowtheya
7、redonetoday,illustrateshowthesecretaryjobhaschanged.Typingcorrespondence:Insteadofgivinghandwrittencorrespondencetosecretaries,manymanagerscomposeandtransmittheirownmemos,letters,andreportsviae-mail.Scheduling:Withtheadventofcomputerschedulingsystems,agrowingnumberoforganizationshave
8、allindividua
