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ID:40000417
大小:336.00 KB
页数:21页
时间:2019-07-16
《英文投诉信表达及例文》由会员上传分享,免费在线阅读,更多相关内容在工程资料-天天文库。
1、实用文档投诉信写作写信投诉抱怨的题型很常见,怎样才能合理的表述不满,又能显得理由充分?下面介绍下这类书信的常用词汇和句型 ComplaintLetter词汇:complainagainstsb.aboutsth.投诉......dissatisfactionwith不满于......putupwith/bear/tolerate忍受awful糟糕的poorservice糟糕的服务inconceivable不可思议的outofone’sexpectation令某人大失所望lookinto/gointo/in
2、vestigate调查incident/matter事件sanitarysituation卫生条件badmanners不礼貌disturbance干扰nuisance麻烦事remedy补救solve解决recurrence再次发生句型:1)Iamwritingtoyoutocomplainabout...2)Iamwritingtoexpressmydissatisfactionwith...3)TherearesomeproblemswiththeflatthatIwishtobringtoattent
3、ion.Foronething,thereis…Foranother,...4)Icanhardlybear/tolerate/putupwithitanymore.5)Ihopethattheauthoritiesconcernedwillconsidermysuggestionsandimprovethesituationasbestastheycan.6)Isincerelyhopethatitwillreviewitsmanagementsystem,withtheviewtoproviding,
4、betterservicetothepublic.7)Wetrustthatyouwillnowconsiderthismatterseriouslyandmakeanefforttopreventtherecurrenceofthiskind.8)Wewillappreciateyourwillingnesstomakeupfortheloss.考研英语小作文模板:投诉信投诉信1 结构要点投诉信是对产品或服务表示不满的信件,一般分三个部分: 1.提出投诉内容;文案大全实用文档 2.说明具体情况;
5、 3.提出解决办法。 Supposeyouboughtawoolenscarf(围巾)bymailorderbutlaterfoundaholeinit.Writealetterofcomplainttodescribethatmatterandrequiresettlement.Donotsignyourownnameattheendofyourletter,using“LiMing”instead. Towhomitmayconcern, ThewoolenscarfIboughtbymailo
6、rderfromyourcompanyarrivedontimethedaybeforeyesterday.ButwhenIcheckedit,Ifoundaholeinthemiddle.IwasastonishedbecausetheholewasobviousandIdidnotthinkyoushouldneglectthisdeficiencywhenyoudeliveredit.Ihavedialedyourservicenumberforseveraltimesanditwasalwaysb
7、usy. Nowthisproblemkeepsworryingme.Canyouchangeanewoneformeassoonaspossible?HowshallIsendthisscarfbacktoyou?Thanksforyourconsideration. Iamlookingforwardtoyourearlyreply. Yoursfaithfully, LiMing 投诉信2 语言注意点投诉信应重点表明投诉的原因,叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达
8、自己的不满时,语言要把握分寸,不失风度。 Writealettertocomplainaboutanunhappyexperienceinabout100wordstodescribethematterandaskforthemistaketobecorrected.Donotsignyourownnameattheendofyourletter,using“LiMing”instead. DearSir, Iamwri
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