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1、TheGoalEliyahuM.GoldrattAProcessofOngoingImprovementJeffCox1华南理工大学工商管理学院AbouttheTheoryofConstraintsEliGoldratt'sTheoryofConstraintsisbeingusedbythousandsofcorporations,andistaughtinover200colleges,universitiesandbusinessschools.Hisbookshavesoldover3millioncopiesandhavebeentranslatedinto23lang
2、uages.2华南理工大学工商管理学院TheTheoryofConstraintsTheTheoryofConstraints(TOC)isanoverallphilosophydevelopedbyDr.EliyahuM.Goldratt,usuallyappliedtorunningandimprovinganorganization.TOCconsistsofProblemSolvingandManagement/Decision-MakingToolscalledtheThinkingProcesses(TP).TOCisappliedtologicallyandsyst
3、ematicallyanswerthesethreequestionsessentialtoanyprocessofongoingimprovement:改进什么？Whattochange?改成什么样子？Whattochangeto?如何使改进得以实现？Howtocausethechange?3华南理工大学工商管理学院TheTheoryofConstraintsMorespecificusesoftheThinkingProcessescanbeusedtosignificantlyenhancevitalmanagementskills,suchas:win-winconfli
4、ctresolutioneffectivecommunicationteambuildingskillsdelegationempowerment4华南理工大学工商管理学院TheTheoryofConstraintsFamousforspectacularresults,theuseofTOChasresultedinProvenSolutionscreatedbyapplyingtheThinkingProcesses(TP)inspecificfunctionalareassuchasSales,Marketing,Logistics,Finance,Accounting,E
5、ngineeringandProjectManagement.Manyofthesesolutionsarediscussedindetailinthebooks:TheGoal,TheRace,It'sNotLuckandCriticalChain.5华南理工大学工商管理学院TheTheoryofConstraintsTOCrecognizesthattheoutputofanysystemthatconsistsofmultiplestepswheretheoutputofonestepdependsontheoutputofoneormorepreviousstepswil
6、lbelimited(orconstrained)bytheleastproductivesteps.Inotherwords,asparaphrasedinTheGoal,thestrengthofanychainisdependantuponitsweakestlink.6华南理工大学工商管理学院TheTheoryofConstraintsWheremanufacturingisconcerned,TOCpostulatesthatthegoalistomake(more)money.Itdescribesthreeavenuestothisgoal:IncreaseThro
7、ughputReduceInventoryReduceOperatingExpenseAsDr.Goldrattnotes,theopportunitiestomakemoremoneythroughreductionsininventoryandoperatingexpensearelimitedbyzero.TheopportunitiestomakemoremoneybyincreasingThroughput,ontheotherhand,areunlimited.7华南
