presenting-an-effective-message

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1、Presenting an Effective Message MTD Training Download free books at MTDTrainingPresentinganEffectiveMessage2PresentinganEffectiveMessage©2010MTDTraining&VentusPublishingApSISBN978-87-7681-709-13PresentinganEffectiveMessageContentsContentsPreface61.OverviewoftheEbook81.1Introduction81.2UnderstandingH

2、owMessagesAreDelivered81.3DeliveringYourMessage92.ReviewofCommunicationBasics102.1Introduction102.2TheCommunicationProcess102.3ElementsofCommunication162.4TakingYourCommunicationSkillstotheNextLevel193.YourMessageandtheCommunicationProcess203.1Introduction203.2TypesofInput223.3Filters233.4TheInterna

3、lMap,InternalState,andBehaviororResponse233.5WhyThisMatters254.InternalRepresentationofMessages264.1Introduction26Pleaseclicktheadvert4PresentinganEffectiveMessageContents4.2InternalRepresentationofOurWorld264.3LanguageasaRepresentationalSystem284.4VerbalClues294.5EyeMovementsasanIndication324.6Phra

4、sesforUseinResponsetoEachRepresentationalSystem355.RapportandEffectiveMessageDelivery375.1Introduction375.2FiveStepstoBuildingRapport375.3Calibration405.4PereceptualPositions406.KnowingYourAudience426.1Introduction426.2DeterminingYourAudience436.2HoninginonYourMessage436.3SegmentingYourAudience467.T

5、ipsforDeliveringYourMessage517.1Introduction517.2DeliveringanEffectivePresentation527.3DeliveringanEffectiveWrittenMessage548.References57Pleaseclicktheadvertwww.job.oticon.dk5PresentinganEffectiveMessagePrefacePrefaceWithoutrealisingit,everydaywepresentmessagestootherssimplybytalkingorwritingtothem

6、.Howwepresentourselvescanhaveaprofoundeffectonwhetherotherpeoplelikeus,believeusortrustus.Andthisisn’tonlywhenwearepresentingamessagetoalargegroup.Howyoutalktojustonepersoncanmakeorbreakapersonalorbusinessrelationship.Howdoyouensureyouare‘comingacross’effectively?Whatimpressionareyoumakingeverytimey

7、oumakecontactwithsomeone?Inthistextbookyou’llunderstandhowtomakeagreatimpression,whatprocessesyourlistenersaregoingthroughtomakesenseofyourmessages,andknowhowtheotherpersoninterpretsyourmessagetohelpy