酒店英语常用对话

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1、酒店英语常用对话1、Goodmorning/afternoon/evening,sir/madam.早上/下午/晚上好，先生/女士。2、Goodnight.晚安。3、Haveagoodtime!祝您过得愉快！4、Wishyouamostpleasantstayinourhotel.愿您在我们酒店过得愉快！5、I’msorry.对不起，很抱歉。6、Excuseme.打扰一下，对不起。7、Sorrytohavekeptyouwaiting.对不起，让您久等了。8、Justamoment,please.请稍等一下。9、Iapologizeforthis.我为此道歉。10、CanIhelpyou.我能

2、帮您吗？11、It’sverykindofyou.您真客气。12、Thankyou.谢谢您。13、Youarewelcome.不用谢。14、Iamatyourservice.乐意为您效劳。15、Turnleft/right.往左/右转。16、Thisway,please.请这边走。17、It’sonthesecondfloor.在二楼。18、Happybirthday!生日快乐！HappyNewYear!新年快乐！MerryChristmas!圣诞快乐！19、MayIcomein?我可以进来吗？20、MayIknowyourroomnumberandname?我能知道您的房间号码和姓名吗？总台

3、基本句型一、预订服务Goodmorning.ThisisRoomreservation.MayIhelpyou?早上好，客房预订处，我能为您做什么？Whatkindofroomwouldyouliketoreserve?您想订哪种类型的房间?Asingleroomoradoubleroom?要单人间还是双人房间？Forwhichdatesdoyouwanttobooktherooms?您想订哪几天的房间呢？Whattimewillyoubearriving?您将在何时到达？MayIknowyourname?您能告诉我您的名字吗？Howlongwillyoubestaying?您将要住多久？I’

4、dliketoconfirmyourreservation.我要确认一下您的预订。I’llchecktheroomavailability.我查查客房预订情况。YoushouldpayadepositofUS$1000beforehand.您应预期付1000美元的定金。Thereisa10percentdiscount.10%的折扣。二、接待服务Whatkindofroomwouldyoubeprefer?您要什么样的房间？Haveyougotabooking?您预订了吗？Asingleroomoradoubleroom?要单人间还是双人房间？Adoubleroomcosts368Yuanpe

5、rnight.双人房的房价是每晚368元。Breakfastisalsoincluded.早餐也包括在内。MayIseeyourpassport?我能看一下您的护照吗？Couldyoufillinthisform,please?请您填一下这张登记表好吗？Thisisyourroomcardandroomkey?这是您的房卡和房间钥匙。Couldyousignyourname,please?请您签一下名，好吗？Ifyouleaveafter6:00p.m,you’llhavetopaythefullaccount.晚上六点以后退房,按全天收费计算.You’llhavetoregisterindi

6、vidually,please.请你们分开登记。Howwouldyouliketopay,sir,incashorbycreditcard?先生，请问您是用现金付款还是用信用卡付账？Ifeelterriblysorry.thisisthebusiestseasonandallkindsofroomsarefullybooked.非常抱歉，这个季节人多，各种房间都订满了。Doyouknowwhichunitisresponsibleforthereception?您知道您是由哪个单位负责接待的吗？Couldyoukeepyourroomkeyuntilyoucheckout?请您在住宿期间自己保

7、管钥匙，直到结帐离开。三、收银服务Hereisyourbill.It’s2000Yuaninall.这是您的账单。总共2000元。Howwouldyouliketopay,sir,incashorbycreditcard?先生，请问您是用现金付款还是用信用卡付账？Pleasecheckitandsignhere.请核对一下，在这里签个字。Iwillwriteoutareceiptforyou.我给