商务交际英语(1)第3次网上形成性考核答案与讲评

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1、商务交际英语（1）形成性考核题商务交际英语（1）第3次网上形成性考核答案与讲评（Chapter05-06）I.TrueorFalseChapter05WritingLettertoYourClientsandCustomers(T)01.Intheblockformatofletterformats,alllinesbeginatleftmargin.(Chapter5)(F)02.Paragraphsinthemodifiedblockformatarealwaysindented.(Chapter5)(T)03.Thesalutationandc

2、omplimentarycloseareomittedinthesimplifiedblockformat.(Chapter5)(F)04.Eachlineintheenvelopeaddressisseparatedbyonedoublespace.(Chapter5)(F)05.Usetheindirectorderforletterswithapositivemessage.(Chapter5)(T)06.Inroutinerequests,thereceiverviewsthemainideaoftheletterneutrally.(Cha

3、pter5)(F)07.Allgoodwilllettersrequiresupportinginformation.(Chapter5)(T)08.Inanorderletter,someofthesupportinginformationshouldbeplacedintables.(Chapter5)(F)09.Aclaimlettershouldbewrittenintheindirectorderwhenthesenderasksforarefund.(Chapter5)(T)10.Aletterisaformatthatiscommoni

4、nthebusinessworld.(Chapter5)(T)11.Thestandardpartsofaletterincludeadateline,letteraddress,salutation,body,complimentaryclose,writer’snameandtitle.(Chapter5)(F)12.Thethreeacceptableletterformatsarecalledblock,indentedandsimplifiedindented.(Chapter5)Thethreeacceptableletterformat

5、sarecalledblock,modifiedblockandsimplifiedblock.(T)(T)13.Lettersthatcontainanegativemessagearewritteninindirectorder.(Chapter5)(T)14.Letterswithaneutralorpositivemessagearewritteninthedirectorder.(Chapter5)(F)15.Whengivingthenegativemessage,thesendershouldavoidusingpositivelang

6、uage.(Chapter5)Chapter06PlanningReports(T)01.Thefirststepinwritingareportistoidentifytheproblemandthereport’sobjective.(Chapter6)(F)02.Identifyingthescopeofareportenablesthereportwritertodeterminehowmuchmoneytospendongatheringfacts.(Chapter6)(F)03.Whenoutlininganinformationrepo

7、rt,thewritermustalwaysarrangethefactsingeographicalorder.(Chapter6)(T)04.Ahypothesisisapossiblecauseorexplanationforaproblem.(Chapter6)(F)05.Whenplanningananalyticalreport,theauthor’spreliminaryoutlinewillprobablybeidenticaltotheonehewillusetowritehisreport.(Chapter6)(T)06.Prim

8、aryresearchinvolvesgatheringfreshdata.(Chapter6)(T)07.