CLKX故障导致BSC频繁重启

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1、SR2125389的故障处理报告尊敬的湖北移动客户，非常遗憾这次故障给您的网络造成影响。接到您的故障报告后，我们立刻全力投入处理，力求在最快时间内解决贵公司的网络问题。以下是针对这次故障处理的总结报告，供您参考：SR号:2125389客户:ChinaMobile;China;Hubei;Yichang客户联系人:LiuMinCNRC工程师:LiHongmin网元:BSC11（BSC）版本号:1760.21-t3影响程度:6.1故障现象描述BSC11在9月14日13:38开始循环重启。Motorola现场工程师到达现场，未发现板件有红灯报警。14:30，在拔出GCLK0后，BSC工作正常。6

2、.2故障现象12:00主备GCLK出现时钟报警，工作不稳定，影响cage0中MCAP总线，导致Cage0中部分MMS出现故障退服，从而使相关信令链路闪断。#0-NOTAPPL-*NONE*.equipmentFailureEvent-GCLK-GCLK-YC-BSS11(YC-BSS11:SITE-0:):0GCLK-GCLK0-14/09/200611:59:50.[4]PhaseLockLost-FMIC-Major0/5.HWVersion8hConfigTag800118109C0001.#0-NOTAPPL-*NONE*.equipmentFailureEvent-GCLK-GC

3、LK-YC-BSS11(YC-BSS11:SITE-0:):0GCLK-GCLK1-14/09/200611:59:50.[4]PhaseLockLost-FMIC-Major0/3.HWVersion9hConfigTag800118109C0001.#0-NOTAPPL-*NONE*.stateChangeEvent-MMS-MSI-YC-BSS11(YC-BSS11:SITE-0:):0MMS-MSI100-14/09/200612:00:42.From:(Busy,Unlocked)-MMSProvidingClock.To:(Disabled,Unlocked)-RemoteAl

4、mOOSThreshold.ConfigTag800119–1#0-NOTAPPL-*NONE*.stateChangeEvent-MMS-MSI-YC-BSS11(YC-BSS11:SITE-0:):0MMS-MSI70-14/09/200612:04:13.From:(Busy,Unlocked)-NOREASON.To:(Disabled,Unlocked)-RemoteAlmOOSThreshold.ConfigTag80011a–1#0-NOTAPPL-*NONE*.stateChangeEvent-MMS-MSI-YC-BSS11(YC-BSS11:SITE-0:):0MMS-

5、MSI161-14/09/200612:30:44.From:(Busy,Unlocked)-NOREASON.To:(Disabled,Unlocked)-RemoteAlarmOOSTimer.ConfigTag800133–10#0-NOTAPPL-*NONE*.stateChangeEvent-MMS-MSI-YC-BSS11(YC-BSS11:SITE-0:):0MMS-MSI160-14/09/200613:04:47.From:(Busy,Unlocked)-MMSProvidingClock.To:(Disabled,Unlocked)-RemoteAlmOOSThresh

6、old.ConfigTag8001be-113:38BSC11重启7dFATALSWFMERROR:HARDRESETRoutine:global_kill7dArea:0x00000042Error:0x0000001dPC:0xc0001064PID:0x50(Init)7dBSSRelease:1.7.6.f0.71ObjVersion:1.7.6.0.20ExecVersion:1.7.6.21.37d14-Sep-200613:38:47.290Subsystem:0x01CPU:0x0115Board:GPROC2RAM7dGlobalKillmessagereceivedby

7、IPfromprocess4b7dTheresettypeisRESET_HARD_GENERIC13:53BSC11开始循环重启。当时CBUS0上的CLKX端口光强很弱,怀疑存在硬件故障影响CBUS0,进而影响cage0的MCAP总线通信,导致cage0OOS，BSC11循环重启。6FATALSWFMERROR:SOFTRESETRoutine:build_config6Area:0x00000306Error:0x0