pwc-global-private-banking-wealth-management-survey-2013

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1、www.pwc.com/wealthNavigatingtotomorrow:servingclientsandcreatingvalueGlobalPrivateBankingandWealthManagementSurvey2013HelpingseniorleadershipchartacourseforthefutureofwealthmanagementJune2013ContentsForeword.............................................

2、.........01Surveyheadlines........................................0401Performanceandchange.................0602Marketsandclients............................1603Productsandservices.......................2204Humancapital..................................

3、..2805Operationsandtechnology...............3606Riskandregulation...........................46Surveybackground.....................................52Contacts........................................................58PwCservices..........................

4、.....................60BPwCGlobalPrivateBankingandWealthManagementSurvey2013ThePwCPrivateBankingandWealthManagementC.StevenCrosbyJeremyJensenJustinOngLeadershipTeamAmericasLeaderEMEALeaderAsiaPacificLeaderForewordWewouldliketothankeachandWearepleasedto

5、presentthefindingsandinsightsfromeveryoneofthe200organisationsthe20thAnniversaryeditionofour2013GlobalPrivateacross51countrieswhoparticipated.BankingandWealthManagementSurvey.51200countriesWearedelightedtopresentthe20thThecorethemeofthisyear’sSurveyisA

6、nniversaryEditionofourGlobalPrivatethatthereremainsmuchtobedonebyorganisationsBankingandWealthManagementSurvey.theindustry.Inouranalysis,trustedadviserstatushasnotbeenfullyrestoredParticipantsinthiseditionofourSurveyandcultureandethicshavenowcometoseri

7、esarestrugglingwithchallengesaroundtheforefrontofthetrustagenda.Existingacombinationofmajorexternalchanges.challengesaroundoperations,technol-OurSurveyindicatesshort-termmarginandogyandnextgenerationwealthtransfergrowthpressuresinmanymarketsduetoneedto

8、beaddressed,butinourview,anadversemacro-economicenvironmentachievingexcellenceinclientexperienceandcontinuingregulatorypressuresplacingandexecutingeffectivetransformationaldemandsonthebusiness.changenowneedtobethepriorityareasParticipan