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1、TOMQATPage1RACEProject2116TOMQATProjectTitle:TotalManagementofServiceQualityforMultimediaApplicationsonIBCInfrastructureTitleofDeliverable:RequirementAnalysisandApproachtoDynamicTotalQualityManagementDeliverableNumber:R2116/ICOM/WP2/DSR/004/b1ContractualDateofDeliverytoCEC:June30,1994ActualDateofDel
2、iverytoCEC:June30,1994Editor:INTRACOMS.A.Authors:DonCohrane,CRAYAndreasGehring,TUBJuergenKawalek,TUBPatricLegand,AlcatelISRZisisLioupas,NTUANickMandich,CRAYYannisManolessos,NTUAKlausNagel,TUBEviPapachristou,INTRACOMInaSchieferdecker,GMD-FokusHenningSchulzrinne,GMD-FokusGeorgeD.Stamoulis,INTRACOMMich
3、aelTheologou,NTUATianningZhang,GMD-FokusDeliverableType:R–RestrictedDeliverableNature:ReportWorkpackageContributing:WP2Abstract:TheTOMQATprojectwilldeveloptheconceptofDynamicTotalQualityManagementinthecontextofIBCnetworks,andwillinvestigatetheresultingperformancebenefits.Thepresentdeliverableanalyse
4、stherequirementstobefulfilledbyTotalQualityManagement,andsuggestsanapproachtomeetsuchrequirements.Keywords:TotalQualityManagement,QoSparameters,TQMRequirements,TQMApproach©RACEProjectR2116-TOMQATTOMQATPage2(c)l994bytheTOMQATConsortium.OrganizationsintheTOMQATconsortiumare:ALPHASYSTEMSANALYSISINTEGRA
5、TIONLTD.,ALCATELISRSA,CRAYCOMMUNICATIONSLTD,GMD-FOKUS,INTRACOMSA,NATIONALTECHNICALUNIVERSITYOFATHENS,TECHNICALUNIVERSITYBERLIN,TELMATCOMMUNICATIONS,WANDEL&GOLTERMANN©RACEProjectR2116-TOMQATTOMQATPage3ExecutiveSummaryThemainobjectiveofprojectTOMQATistoenhancetheTotalQualityManagement(TQM)conceptandad
6、apt/applyitinthecontextofIBCnetworksservingMultimediaapplications.Thepresentdeliverable(namely,Deliverable4ofTOMQAT)analyzestherequirementsforTQMasarisingintheIBCcontext,andgivesafirstoutlineoftheapproachtomeetsuchrequirements.ThisapproachistobefurtherdevelopedinDeliverable5.Inparticular,thedelivera
7、blepresentsadiscussionontheTQMconceptaswellasofonitsramificationswithrespecttoitsapplicationonIBC.Moreover,ajustificationofusingTQMintheIBCNetworksispresented,togetherwithadiscussionontheexpectedimpac
