边疆小说《啊,拓荒者!》 的矛盾解析

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1、毕业设计论文作者马善伟学号21341P02系部机电学院专业汽车检测与维修技术题目浅谈汽车4S店的发展前景指导教师邱亚宇评阅教师张世刚完成时间：2016年05月05日毕业设计(论文)中文摘要题目：浅谈汽车4S店的发展前景摘要：汽车售后服务是最具体的,玲珑综合服务的细节。在中国汽车销量的持续增长,汽车售后服务变得越来越重要,已经成为利润的主要来源为我国汽车4s店。近年来,消费者逐渐理性,因此,谁能提供消费者满意的服务,谁就能占领市场份额。本文将结合相关的汽车售后市场的地位问题的具体分析汽车售后服务。关键词:汽车4S店经营管理发

2、展现状发展前景毕业设计(论文)外文摘要Title:Talkingaboutcar4SshopofdevelopmentprospectsAbstract:Autoafter-salesserviceisoneofthemostspecific,andexquisitedetailsofintegratedservices.WiththecontinuousgrowthofautomobilesalesinChina,autoafter-salesservicehasbecomemoreandmoreimportant,ha

3、sbecomethemainsourceofprofitforourcountryautomobile4Sshop.Inrecentyears,consumersaregraduallyrational,therefore,whocanprovideconsumersaresatisfiedwiththeservice,whowillbeabletooccupymarketshare.Thispaperwillcombinethestatusofautomotiveaftermarketissuesrelatedtothe

4、specificanalysisoftheautomobileafter-salesservice.Keywords:automobile4Sshopmanagementdevelopmentdevelopmentprospects目录1绪论······························································12汽车4S店简介·····················································13汽车4S店基本组成及特点·····

5、······································13.1组成····························································13.2特点····························································24汽车4S店经营与管理···············································34.1售后服务及服务理念······················

6、························34.2客户关系管理····················································34.3汽车维修管理····················································54.4配件管理························································55汽车4S店发展现状及前景······································

7、·····65.1发展现状························································65.24S店的发展前景··················································9结论·······························································11致谢·······························································

8、11参考文献···························································121.绪论所谓4S，是四个英文单词的首写字母。这四个以S开头的英文单词分别代表如下含义：整车销售（Sale）、零配件（Sparepart）、售后服务（Service）、信息