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《TheZapposFamilyCoreValues Explanation》由会员上传分享，免费在线阅读，更多相关内容在行业资料-天天文库。
1、partofthe™familyTheZapposFamilyMission::ToLiveandDeliverWOWAsourcompaniesgrow,ithasbecomemoreandmoreimportanttoexplicitlydefinetheZapposFamily(“Zappos”)corevaluesfromwhichwedevelopourculture,ourbrand,andourbusinessstrategies.WithsomanynewemployeesjoiningZapposaswegrow,wewanttomakesurethateveryoneiso
2、nthesamepageandactingconsistentlywithwhatwewantourcompaniestobeallabout.Overtime,wewillberestructuringperformanceevaluationssothatabigpartofeveryemployee’sperformanceevaluationisbasedonhowwellhe/sherepresentsandmakesdecisionsbasedontheZapposcorevalues.Ideally,wewantall10corevaluestobereflectedinever
3、ythingWhiletherearemanysubcomponentstoeachwedo,includinghowweinteractwitheachother,howwevalue,we’vedistilledthemostimportantinteractwithourcustomers,andhowweinteractwithourthemesintothefollowing10corevalues.vendorsandbusinesspartners.::1DeliverWOWThroughServiceThereisalotofworkthatliesahead,anditwil
4、lbequite::2EmbraceandDriveChangesometimebeforeour10corevaluesaretrulyreflectedinhowwethink,act,andcommunicate.::3CreateFunandALittleWeirdnessAswegrow,ourprocessesandstrategiesmaychange,butwe::4BeAdventurous,Creative,wantourvaluestoalwaysremainthesame.OurcorevaluesandOpen-Mindedshouldalwaysbetheframe
5、workfromwhichwemakeallof::5PursueGrowthandLearningourdecisions.Becausethisisourfirsttimepublishingourcorevalues,theremaybesomeadditionsorchangesmade::6BuildOpenandHonestRelationshipsoverthenextyear,butourgoalistoultimatelydecideonaWithCommunicationfinallistofcorevaluestoserveastheframeworkforhowwe::
6、7BuildaPositiveTeamandFamilySpiritrunandgrowourcompanies.Iencourageeveryonetore-examineeverythingthatisbeing::8DoMoreWithLessdoneatZapposandaskyourselfwhatchangescanbemade::9BePassionateandDeterminedtobetterreflectourcorevalues.Forexample,ouremployeehandbookcouldbeimprovedsoitsoundsmorelikeZappos::1
7、0BeHumbleandlesslikeanemployeehandbookthatyoumightfindatanothercompany.TheformsandtoolsthatweuseinoureverydayourjobscanallbeimprovedtofeelmorelikeZapposandbetterreflectourcorevalues.Sothechallengetoev
