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1、ChapterTwoLeanLogisticsI.Learningobjectivesandrequirements1.toknowthescope,thework,thegoalandtheimportanceoflogistics2.toknowandunderstandthedefinitionofleanlogistics3.tounderstandthelogisticalvalueproposition4.toknowthefiveareasoflogisticswork5.tounderstandthe
2、logisticaloperations6.tounderstandlogisticaloperatingarrangementsII.LearningcontentsSectionI.IntroductiontoLeanLogistics1.Maincontents1)TheScopeofLogisticsNootherareaofbusinessoperationsinvolvesthecomplexityorspansthegeographyoflogistics.Allaroundtheglobe,24hou
3、rsofeveryday,7daysaweek,during52weeksayear,logisticsisconcernedwithgettingproductsandserviceswheretheyareneededattheprecisetimedesired.Itisdifficulttovisualizeaccomplishinganymarketing,manufacturing,orinternationalcommercewithoutlogistics.Mostconsumersinhighlyd
4、evelopedindustrialnationstakeahighleveloflogisticalcompetencyforgranted.Whentheypurchasegoods-ataretailstore,overthetelephone,orviatheInternet-theyexpectproductdeliverywillbeperformedaspromised.Infact,theirexpectationisfortimely,error-freelogisticseverytimethey
5、order.Theyhavelittleornotoleranceforfailuretoperform.Althoughlogisticshasbeenperformedsincethebeginningofcivilization,implementingbestpracticelogisticsisoneofthemostexcitingandchallengingoperationalareasofsupplychainmanagement.Becauselogisticsisbotholdandnew,we
6、choosetocharacterizetherapidchangetakingplaceinbestpracticeasarenaissance.2)TheWorkofLogisticsLogisticsinvolvesthemanagementoforderprocessing,inventory,transportation,andthecombinationofwarehousing,materialshandling,andpackaging,allintegratedthroughoutanetworko
7、ffacilities.3)TheGoalofLogisticsThegoaloflogisticsistosupportprocurement,manufacturing,andmarketdistributionoperationalrequirements.Withinafirmthechallengeistocoordinatefunctionalcompetencyintoanintegratedoperationfocusedonservicingcustomers.Inthebroadersupplyc
8、haincontext,operationalsynchronizationisessentialwithcustomersaswellasmaterialandservicesupplierstolinkinternalandexternaloperationsasoneintegratedprocess.4)DefinitionofLean