维也纳酒店-客房操作手册(20190508092032)

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1、...标准运作程序STANDARDOPERATINGPROCEDURE维也纳3好连锁酒店-客房操作手册目录一、进／出门程序.........................................................................................................4二、铺床操作流程.........................................................................................................4三、清洁房间操

2、作流程与物品摆放.............................................................................5四、清洁卫生间操作流程.............................................................................................7五、检查退房流程.........................................................................................

3、................9六、遗留物品处理程序...............................................................................................10七、DND房处理标准................................................................................................11八、工程报修程序................................................

4、.......................................................12九、大堂及公共区域清洁...........................................................................................13十、客厕清洁...............................................................................................................14十一、楼层走廊清

5、洁.......................................................................................................14十二、客房清洁质量标准...............................................................................................15十三、客房清洁注意事项...............................................................

6、................................20十四、公共区域清洁标准...............................................................................................21十五、计划卫生制定标准...............................................................................................21十六、布草房／洗消间整理标准........................

7、...........................................................24Version.2007.1Page1of78本手册内容属于维也纳酒店集团内部资料，任何人未经许可不得翻印和外传，违者追究法律责任。......态度决定一切，细节决定成败-总裁：黄德满先生......标准运作程序STANDARDOPERATINGPROCEDURE维也纳3好连锁酒店-客房操作手册十七、楼层钥匙管理......................................................