北京国电清新业务流程再造研究

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1、北京交通大学硕士学位论文北京国电清新业务流程再造研究姓名：齐炳浩申请学位级别：硕士专业：工商管理指导教师：关忠良20060501AbstTactAbStraCtT1lebusinessenterprisepIDcessfeengineefingisabusinessprOcesstoaccommodateshareholderS，managers，andconsumers，suppliersandotherrelationsideasandmethodsthatcaIlrcthinkfhnd哪entallyan

2、dcanbedesignedthomu曲lytoenterprisebusinessprocessessothattheenterprisecanobtaintlledramaticimpmVementinsuchaspectsascost，quality，seⅣiceandspeedofpe面nnance．themotantinomybel、ⅣeenthemanagementsystemaIldtheenvifonmeⅡtexistingofthemodemdomesticandintemationalbus

3、inessenterpriseaIldthepresentfequestofinfomlationagcshavepmduccdlhematurethcorjesalldsystem0fthebusinessenterpriseprocessreengineeringfromthe60『suptonow'themOresystematic锄dmoreadvaIlceddomesticandintemationaltheoryf}蛳eandsystemiⅡcludes：1．aseriesOfme伊idelineo

4、fbusinessemerprisepmc鹪sfeengilleering．2．theprOcessofindustrypmcessfcen舀neering；3．aseriesoftllemethodandthet001．Westudiedttlebackground，thereasonaIIdcourseofagreatqu柚titiesdomesticandimemationalbusjnessprocessrcengineeringlheⅡselectcdabusinessentcrpfisepmcess

5、reen百nee血gfnmetoguideGu0DnNQINGxⅨenterpriseandgotaddiglltfullypmcessreengineeringavailably，reducillgtheerfoI’ofpfocessreen舀ne盯ing，makingtllepfoccssrcen西neeringhaVemaneuVerabilitymorc．The胁eofBusjnessentefprisepmcessreen酉neeringwasconcretely叩pliedtOcnte】．prise

6、andweobtainedananticip柚tpurpose．T1Ieworks鹤follows：1．analyzedthedcs硎ptiOnOftheexistingte删que(1evelOpmentpn)∞ss，gOtanewandbuiltuptlleIDEFmOdelofprocess；2．Using趾ASMEmethod，quantitaliVeanalysiseachtimeofactivjtyd印letion，djscoveredtlleactjVjtyOfnotincre鹪inginvalu

7、e；3．Usingahomewofkcostmethod，computedtheactuaIexpensesOfpfocess，desi印ednewpmcessonthisfoundation．AbsI珀ctKeyword：T11elDEFmethod，ASMEmethOdofthebusiness，enterprisepmcessreen西neeriⅡg(BPR)，Homeworkcostmethod(ABC)独创性声明本人声明，所呈交的学位论文是我个人在导师指导下进行的研究工作及取得的研究成果。尽本人所知，

8、除了文中特别加以标注和致谢的地方外，论文中不包含其他人已经发表或撰写过的研究成果，也不包含为获得北京交通大学或其他教学机构的学位或证书而使用过的材料。与我一起工作的同志对本研究所做的任何贡献已在论文中作了明确的说明并表示了谢意。本人签名：亟鱼丝日期：』墅年』月上日引言1．引言1．1．企业业务业务流程再造的背景随着世界经济一体化进程的推进和中国加入wT0，市场竞争越来越激烈，我国企业面临