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时间:2019-05-08
《旅游英语考试题型.doc》由会员上传分享,免费在线阅读,更多相关内容在教育资源-天天文库。
1、考试题型:1.阅读理解(两篇)40分(FiveTrueorFalseQuestionsandfiveessayquestions)2.选词填空(十题,将词的正确形式填入横线)10分3.英译中(十题)20分4.中译英(十题)20分5.写作10分ReservationApplicationForm酒店预订单1.涵盖个人资料。个人资料包括客人的姓名,单位,国际,地址,电话,传真,电子邮箱,证件等内容,一定要准确无误。2.清楚登记客人的要求。为了客人方便,也为了酒店的有效管理,制定预订单时,务必包括客人进店和离店的时间,房间类型,是否有特殊需求。SampleWriting:Surname:Miller
2、Othernames:DillonCompany(ifany):UniversityComputersAddress:No.280DelandAvenue,LondonCity:LondonCountry:GreatBritainTel:002-885-813-3598Fax:002-885-814-8320E-mail:www.fltb.comCheck-indate:December21,2001Check-outdate:December29,2001NameoftheHotel:SunnyHotelSecondChoice:SeasideParadiseInwhichcity:Honu
3、luluNo.ofRoomRequired:FiveNo.ofAdult:EightNo.ofchildren:TwoAge:FiveOccupancy:Single:None,Doublebed:FourTwinbed:OnePricePerRoomPerNightinthisHotel:$150/roomReplytoLettersofComplaint回复投诉信投诉信的要点:1.感谢对方提意见,对造成的损失表示歉意。2.说明要采取什么行动来满足对方的要求。3.简单说明造成错误的原因。4.说明已经采取了什么样的措施,以防止今后类似情况的发生。5.希望保持良好的关系1.如果对方提出了不合理的
4、要求,提出你的拒接理由,但语气要委婉,不要使对方感到你在怀疑他SampleWriting9JulyDearMrs.McEvoy,Thankyouforyourletterof6July.Iamverysorrytoknowthattherewasonlyoneshoeintheboxyoubought.Iapologizetoyoufortheinconvenienceitmade.Iamsendingyouthemissingshoeimmediately.Iencloseacompleterefundofyourmomey.Withapologies.Yours,sincerelyH.JH
5、ardsonManagerDecember5DearMr.Jackson,IamverysorrytoknowfromyourletterofDecember3thattheroomyoustayedwasnotcleanenough.AndIlearnedthatwhatyousaidisreallythecase.WhenIreceivedyourletter,Isentoneofourassistantmanagerstolookintothematter.Hesaidthattheyhadrearragngedthebedsinyourroomjustafewminutesbefore
6、youwentinandtheydidnotcleanitthoroughly.IamverysorryforthatandIpromiseyouthattherewillbenosuchtroublesanymore.Welcomeyoutomyhotelagain.Iencloseacheckfor$100asourapologies.Sincerelyyours,KLeverGerneralmanagerInvitation请帖1.一般用艺术字2.高,宽分别是10.5厘米和14.5厘米3.用第三人称写,要写全名,不要缩写4.要使客人有足够的时间准备和答复5.如果要求答复,在请帖上协商“R
7、.S.V.P”意思是pleasereply6.非正式请帖一般文字简练,表达热情欢迎意思即可。SampleMr.AndMrs.WangDaweiRequestthepleasureofMr.AndMrsJohnOliverThepresenceatBeijingOperaOnSaturday,September6thAtSevenp.mPeaceTheaterR.S.V.PTelephone:010
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