teradata crm

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1、TeradataCRMTeradataCRM优化客户关系创造竞争优势电脑系统事业群NCRCopyright,2000客户关系管理系统WhyNCRposition-AnalyticalCRM开发一个新客户所花的成本，是维护一个既有客户的成本的6~10倍增加5%的客户挽留率，便可为公司增加60%到100%的获利。98%以上的促销用折价券是被丢弃的。采用分析型CRM解决方案带来高投资报酬(ROI)(以LOWE’S为例，上线后四个月ROI达265%。)InteractionWorkflowCustomerServiceTechnicalSupportHe

2、lpDeskMarketingSalesFieldServiceBusinessIntelligenceDataWarehouseDataMartDataMiningDecisionSupportExecutiveInfoDataVisualizationContactChannelPBX,PhoneIVR,FAXWEBE-mailDMFacetoFaceOperationalCRMAnalyticalCRMCollaborativeCRMTeradataCRMAnalyticalCRMNCRCopyright,20002000QuaeroCam

3、paignManagementSoftwareComparativeAnalysis(April2001)Sponsor:TheDirectMarketingAssociationCompetitionincludedover20topCRMcompaniesTeradataCRM:WinnerTeradataCRM:WinningAcclaim!2001DMReviewReadershipAwardWinnerinTwoCategories:CRM,andBusinessSolutions&AnalyticApplications(Se

4、condConsecutiveYearForCRMAward)“TeradataCRM:FinalistintheCustomerAnalyticscategoryfor‘pioneeringproduct’functionalityFeb2001DataWarehousingInstitute2000NCDMExcellenceAwardFrom:DirectMarketingAssn.Jointawardw/Lowe’sCompaniesCriteria:“Ingenuity,CreativityandDramaticResultsinCRM

5、”2001CRMIndustryAwardBusinessIntelligence/CRMmagazineWinner:RoyalBankofCanadaUsingTeradataCategory:“ProjectoftheYear–LargeOrganization”2000CRMExcellenceAwardTechnologyMarketingCorp.Forcontributionstotherefinementofcustomerrelationshipmanagement(CRM),withemphasisontechnologica

6、linnovation2001BestPracticeAwardInstituteforManagementInformationSystems,receivedbyTeradataforCRMPerformanceatDeutschePost.Germany,October2001NCRCopyright,2000DatawarehouseOLAPAdvancedanalyticsCampaignmanagementThebrainorganizes,plans,anddirectsaction…CallCenterSalesForceAuto

7、mationPointofSalee-commerce…andthearmsandlegsexecutethedesiredactionAnalyticOperationalTheCRMSpaceNCRCopyright,2000MakeYourOperationalMarketingSystemsSmarterWithAnalyticalCRMOperationalCRMtomanageeachtouchAnalyticalCRMforcross-channelcustomerintelligenceandoptimizedcustomerco

8、mmunications360degreeCustomer6><#00aa00'>ViewInteractTransactService